Cardina

Cardina

Caldera Labs
+
+

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About

Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.

About

Zipy is the go-to digital experience platform that combines product analytics, error monitoring, and session replay capabilities in one. Here, you can gain deep insights into user behavior, reduce time to resolution of issues, and enhance customer satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution

Audience

Developers and anyone in need of a solution to debug their systems and visualize errors in real time

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$69 per month
Free Version Not Supported
Free Trial Supported

Pricing

$29 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Caldera Labs
United States
cardina.com

Company Information

Zipy
United States
www.zipy.ai/

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
Kaption

Kaption

Kaption.co
VeriShow

VeriShow

HBR Labs

Categories

AI Copilots Supported
Co-Browsing Supported
Screen Sharing Supported
Session Replay Supported

Categories

Debugging Supported
Session Replay Supported

Integrations

Slack Supported
Amazon S3 Supported
Angular Not Supported
Genesys Cloud CX Supported
Google Cloud Platform Supported
Intercom Supported
JavaScript Not Supported
Microsoft Teams Supported
Next.js Not Supported
React Not Supported
Salesforce Supported
Sentry Supported
Twilio Supported
Vue.js Not Supported
Zendesk Supported
jQuery Not Supported

Integrations

Slack Supported
Amazon S3 Not Supported
Angular Supported
Genesys Cloud CX Not Supported
Google Cloud Platform Not Supported
Intercom Not Supported
JavaScript Supported
Microsoft Teams Not Supported
Next.js Supported
React Supported
Salesforce Not Supported
Sentry Not Supported
Twilio Not Supported
Vue.js Supported
Zendesk Not Supported
jQuery Supported
Claim Cardina and update features and information
Claim Cardina and update features and information
Claim Zipy and update features and information
Claim Zipy and update features and information