Cardina

Cardina

Caldera Labs
+
+

Related Products

  • CrankWheel
    220 Ratings
    Visit Website
  • Zoho Assist
    2,149 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website
  • Pipedrive
    10,456 Ratings
    Visit Website
  • Sage Intacct
    8,532 Ratings
    Visit Website
  • Kasm Workspaces
    127 Ratings
    Visit Website
  • Assembled
    268 Ratings
    Visit Website
  • Rise Vision
    1,502 Ratings
    Visit Website

About

Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.

About

Talisma Chat and Co-browse enables organizations to communicate in real time with visitors to their website using powerful text dialogue and collaborative browsing. Agents can interact concurrently with multiple visitors while delivering personal and immediate attention to enhance the visitor’s online experience. With Talisma Chat and Co-browse, employees have single-click access to a unified view of all previous customer interactions from any communication channel and quickly respond to enquiries using a knowledgebase of FAQs, response templates, Web links, and documents. Talisma DCEP chat is designed to trigger chat sessions based on a pre-defined set of visitor behaviour. This means your web visitors get a chat invitation when they land on your site or display certain browsing traits. It helps improve customer experience, reduce operational costs attached to customer service, reduces instances of shopping cart abandonment, and increases conversions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution

Audience

Organizations looking for a chat and co-browse solution to optimize communications and enhance the visitor’s online experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$69 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Caldera Labs
United States
cardina.com

Company Information

Talisma
Founded: 1999
India
www.talisma.com/products/live-chat-co-browsing-solution/

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
VeriShow

VeriShow

HBR Labs

Categories

Categories

Integrations

Amazon S3
Genesys Cloud CX
Google Cloud Platform
Intercom
Microsoft Teams
Salesforce
Sentry
Slack
Twilio
Zendesk

Integrations

Amazon S3
Genesys Cloud CX
Google Cloud Platform
Intercom
Microsoft Teams
Salesforce
Sentry
Slack
Twilio
Zendesk
Claim Cardina and update features and information
Claim Cardina and update features and information
Claim Talisma Chat & Co-browse and update features and information
Claim Talisma Chat & Co-browse and update features and information