Cardina

Cardina

Caldera Labs
RemoteHQ

RemoteHQ

Mythical Labs
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About

Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.

About

Work together in ways that go beyond video chat. Co-browse and co-edit any web app, share files, take notes, whiteboard, screen share, video chat, and more. All in a single browser tab. Editing a Trello board or Google doc? Web-based applications you visit using our Shared Browser can be controlled by anyone in your session. Bring your favorite web apps into your workspace, co-browse and co-edit together, in a single browser tab. Customize your workspace by adding apps to meet your needs. Want to collaborate over a file? Drop it into your workspace. Forget action items often? Launch our notes app. With RemoteHQ, you never lose track of files, notes, recordings and other session artifacts again. Forget who was part of your session? Don’t worry, we got you covered there too!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution

Audience

Distributed teams that need a collaboration workspace

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$69 per month
Free Version Not Supported
Free Trial Supported

Pricing

$12.99 per month
$9.99 per month if billed annually
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Caldera Labs
United States
cardina.com

Company Information

Mythical Labs
Founded: 2019
United States
www.remotehq.com

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
VeriShow

VeriShow

HBR Labs
Gather

Gather

Gather Town

Categories

AI Copilots Supported
Co-Browsing Supported
Screen Sharing Supported
Session Replay Supported

Categories

Co-Browsing Supported
Collaboration Supported
Remote Work Supported
Video Conferencing Supported
Web Conferencing Supported
Whiteboard Supported

Collaboration Features

Brainstorming Supported
Calendar Management Not Supported
Chat / Messaging Supported
Contact Management Not Supported
Content Management Not Supported
Document Management Not Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Not Supported
Video Conferencing Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Not Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Not Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Not Supported
On-Demand Webcasting Supported
Presentation Streaming Supported
Presentation Tools Supported
Private Chat Not Supported
Real-Time Chat Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Integrations

Amazon S3 Supported
Genesys Cloud CX Supported
Google Cloud Platform Supported
Google Docs Not Supported
Google Workspace Not Supported
Intercom Supported
Microsoft Teams Supported
Salesforce Supported
Sentry Supported
Slack Supported
Trello Not Supported
Twilio Supported
Zendesk Supported

Integrations

Amazon S3 Not Supported
Genesys Cloud CX Not Supported
Google Cloud Platform Not Supported
Google Docs Supported
Google Workspace Supported
Intercom Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
Sentry Not Supported
Slack Not Supported
Trello Supported
Twilio Not Supported
Zendesk Not Supported
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