Cardina

Cardina

Caldera Labs
+
+

Related Products

  • CrankWheel
    229 Ratings
    Visit Website
  • Zoho Assist
    2,215 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Birdeye
    5,192 Ratings
    Visit Website
  • Pipedrive
    10,536 Ratings
    Visit Website
  • Kasm Workspaces
    127 Ratings
    Visit Website
  • Sage Intacct
    8,776 Ratings
    Visit Website
  • Rise Vision
    1,534 Ratings
    Visit Website
  • SurveyLegend
    1,884 Ratings
    Visit Website

About

Cardina is a customer engagement platform designed to enhance support and sales interactions by enabling real-time visual guidance on customers' screens without requiring downloads or meeting links. Its co-browsing technology allows agents to see, draw on, and control customers' screens, facilitating faster issue resolution and improved customer satisfaction. Cardina integrates seamlessly with existing tools, offering features like session recording, data masking for security, and compatibility across various devices and web technologies. The platform is trusted by leading customer experience teams and has been shown to reduce handle times by up to 41% and boost first-contact resolutions by 47%. Cardina offers flexible pricing plans to cater to businesses of all sizes, from startups to enterprises.

About

Online consultant to the site - a powerful solution that makes it possible to instantly communicate with the visitor. Raises sales and creates high-quality service. Simple and very effective. An annoying online consultant can easily ruin a visitor's first impression of your site. We have done everything so that your customers avoid this annoying feeling. By following the look, gestures, behavior of the visitor, an experienced sales assistant knows in advance what needs to be offered to the client. With co-browse technology, this has become possible on the Internet. Monitor your visitors and provide an unprecedented level of service. RedHelper constantly compares an employee's individual performance with the statistics of all operators working in the system to show a personal rating . The operator immediately understands when he needs to work better and more efficiently, and the element of gamification and rivalry motivates him to achieve results.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer support teams, sales professionals, and businesses seeking real-time, interactive screen-sharing solutions to enhance customer engagement and problem resolution

Audience

Companies of all sizes that need a live chat and co-browsing solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$69 per month
Free Version Not Supported
Free Trial Supported

Pricing

$30.00/month/user
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Caldera Labs
United States
cardina.com

Company Information

RedHelper
Founded: 2012
Russian Federation
redhelper.ru/

Alternatives

Alternatives

Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
VeriShow

VeriShow

HBR Labs

Categories

AI Copilots Supported
Co-Browsing Supported
Screen Sharing Supported
Session Replay Supported

Categories

Co-Browsing Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Amazon S3 Supported
Genesys Cloud CX Supported
Google Cloud Platform Supported
Intercom Supported
Microsoft Teams Supported
Salesforce Supported
Sentry Supported
Slack Supported
Twilio Supported
Zendesk Supported

Integrations

Amazon S3 Not Supported
Genesys Cloud CX Not Supported
Google Cloud Platform Not Supported
Intercom Not Supported
Microsoft Teams Not Supported
Salesforce Not Supported
Sentry Not Supported
Slack Not Supported
Twilio Not Supported
Zendesk Not Supported
Claim Cardina and update features and information
Claim Cardina and update features and information
Claim RedHelper and update features and information
Claim RedHelper and update features and information