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About

Captello Lead Capture & Engagement Software gives event and marketing professionals full control over prospect engagement, gathering, qualifying, distributing & tracking trade show leads. Use Captello's Universal Lead Capture app to equip your entire team with a consistent, premium lead capture experience at every event. Captello lets you create and edit your own custom forms on the fly, integrates with all major CRM and Marketing Automation platforms, and comes with a dedicated 24/7 support team at your fingertips. Attract larger audiences with dozens of customizable activations that foster deeper engagement, broker new conversations, and provide immersive educational experiences. Incentivize participation with leaderboards, team competitions, and instant e-gift card rewards from the included Rewards Center. Captello Lead Capture and Engagement Solutions work anywhere. Connect with any CRM or Marketing Automation platform and provide instant access to lead data.

About

Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your marketing efforts and reduce time, money and resources needed to acquire and engage with your future customers. Our members use the app to discover experiences and offers tailored to their interests and will complete tasks in exchange for a reward or perks like free access to ticketed events or free products.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Events industry

Audience

Brands that want to connect with customers to acquire, engage, and retain new customers

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$500 unlimited users
Free Version Not Supported
Free Trial Not Supported

Pricing

Performance based
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Captello offers a full range of solutions in one universal lead capture app that. includes unlimited users per license, which allows us to equip our entire team without having to train them on different lead capture apps all the time.

Cons

  • We have no complaints at this time. We are able to launch lead capture in person, in gamification, and in web pages. We love it.

Pros & Cons from Real Users

Pros

  • I used Surkus to claim 3 offers in their offers section. I have yet to try their events as Coronavirus has gotten in the way of that. So far the three products I received have all been high quality. Their UI is simple and straightforward. I have been checking their app once a day now to see if there are any new deals, I'm hooked. I've even got my girlfriend and good friend to sign up as well.

Cons

  • The premise of their offer feels a bit weird at first, but I ended up feeling much more comfortable after I got the first product and went through the workflow for the first time. It's simple enough and legitimate so I will keep using it to find offers that I like.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Captello
Founded: 2019
United States
captello.com

Company Information

Surkus
Founded: 2014
United States
surkus.com

Alternatives

Alternatives

Zuant

Zuant

Mktpoint
Tessitura

Tessitura

Tessitura Network

Categories

Event Management Supported
Event Marketing Supported
Lead Capture Supported
Lead Retrieval Supported

Categories

Customer Loyalty Supported
Event Marketing Supported
Review Management Supported
Ticketing Supported

Event Marketing Features

Audience Segmentation Supported
Campaign Management Supported
Email Marketing Supported
Event Calendar Supported
Landing Pages / Web Forms Supported
Location-Based Marketing Supported
Reporting/Analytics Supported
Social Media Promotion Supported
Surveys & Feedback Supported
Website Management Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Supported
Gamification Supported
Room Block Management Not Supported
Social Media Promotion Not Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Not Supported

Lead Capture Features

Business Card / Badge Scanning Supported
Dashboard Supported
Data Extraction Supported
Lead Distribution Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Supported
Lead Scoring Supported
Online Forms Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Not Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Not Supported
Onsite Ticketing Supported
POS Not Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Integrations

Adobe Marketo Engage Supported
Domo Supported
Eloqua Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Jifflenow Supported
Microsoft Dynamics 365 Supported
Pipedrive Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported

Integrations

Adobe Marketo Engage Not Supported
Domo Not Supported
Eloqua Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Jifflenow Not Supported
Microsoft Dynamics 365 Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Claim Captello and update features and information
Claim Captello and update features and information
Claim Surkus and update features and information
Claim Surkus and update features and information