Capsule

Capsule

Zestia
LocalContacts

LocalContacts

OneLocal
+
+

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About

The smart simple online CRM. Build stronger customer relationships, make more sales and save time. Be more organized with your customer information in one place. Easily track conversations, know the history and deliver more personal experiences. Feel in control of your sales as you tailor your pipeline to match your sales process and easily spot the deals in need of attention and those about to land. Make more informed business decisions as you easily spot the activities having the most impact on your sales figures with our insightful reports. Shape Capsule around your teams so they only see the information they need. Focus their activity and report on their progress. Capsule works seamlessly with popular applications such as G Suite, Mailchimp, Xero and many more. With caller ID and a reminder to make a note in your CRM after a call, Capsule Mobile keeps you organized wherever you are. Access all of Capsule on Android and iPhone.

About

Build, manage and monetize your customer database. Our automated database allows you to organize your contacts, easily track your most valuable customers and personalize their experiences to stay top of mind. Did you know 20% of your customers drive 80% of your revenue? Improve your reach and frequency by managing and monetizing your current customer database. Identifying your most valuable customers and reaching out with personalized messaging can lead to long-lasting connections. LocalContacts Features. We help you reach your customers and build your client database through multi-channel engagement. We’re here to help. Our dedicated customer success and support teams will make sure you're set up to succeed. Tailored to you. From branding for your messages to smart personalization, everything is customizable. Best-in-class features. Our cloud-based dashboard makes it easy to collect customer information, as well as track and analyze performance. Put your most valuable customers first.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to improve their customer services and increase sales

Audience

Businesses looking for a communication platform to build, manage and monetize customer database

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$18 per user per month
Professional Plan: $18 per user per month
Teams Plan: $36 per user per month
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • This CRM is a very user friendly and easy software to learn. One of the best features is the feature called "tracks" that helps in setting up a path or flow of tasks to be done while working on a lead. It also offers good integration support. Also it is fairly inexpensive.

Cons

  • The UI is pretty basic and doesn't have all the features you might be used to seeing on more complex (and more expensive) CRMs, for instances there is no live-chat feature.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Zestia
Founded: 2009
United Kingdom
www.capsulecrm.com

Company Information

OneLocal
Founded: 2013
Canada
info.onelocal.com/referralmagic

Alternatives

Alternatives

eContact

eContact

SkyCreek
Clatos CRM

Clatos CRM

Dunes Factory
ZoomInfo Sales

ZoomInfo Sales

ZoomInfo
Lead Capsule

Lead Capsule

Interactive Lion
SpinOffice CRM

SpinOffice CRM

Mulberry Garden

Categories

Contact Management Supported
CRM Supported
Lead Management Supported
Sales Forecasting Supported

Categories

Contact Management Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Not Supported
Segmentation Not Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Sales Forecasting Features

Competitor Analysis Not Supported
Correlation Analysis Not Supported
Dashboard Supported
Dynamic Modeling Not Supported
Exception Reporting Not Supported
Graphical Data Presentation Supported
Modeling & Simulation Not Supported
Performance Metrics Supported
Sales Trend Analysis Supported
Statistical Analysis Not Supported

Integrations

Acuity Scheduling Supported
Asana Supported
Better Proposals Supported
Bitium Supported
CallFire Supported
Cin7 Inventory Management Supported
Cyclr Supported
Enalyzer Supported
Flow XO Supported
Fluttermail Supported
GetResponse Supported
Integrately Supported
NUACOM Supported
QuickBooks Online Supported
Replyify Supported
Robly Supported
Teamstack Supported
Todoist Supported
Trello Supported
Unbounce Supported

Integrations

Acuity Scheduling Not Supported
Asana Not Supported
Better Proposals Not Supported
Bitium Not Supported
CallFire Not Supported
Cin7 Inventory Management Not Supported
Cyclr Not Supported
Enalyzer Not Supported
Flow XO Not Supported
Fluttermail Not Supported
GetResponse Not Supported
Integrately Not Supported
NUACOM Not Supported
QuickBooks Online Not Supported
Replyify Not Supported
Robly Not Supported
Teamstack Not Supported
Todoist Not Supported
Trello Not Supported
Unbounce Not Supported
Claim Capsule and update features and information
Claim Capsule and update features and information
Claim LocalContacts and update features and information
Claim LocalContacts and update features and information