Capricorn

Capricorn

SilverBlaze
+
+

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About

Capricon Customer Portals by SilverBlaze provides a completely configurable self-service web portal solution that increases staff efficiency and customer satsifaction. With Capricon, businesses can provide customers with self-help tools to manage their utilities, reduce call volumes, access tools for interacting with customers in new ways, and reduce costs associated with paper invoices, bills, and reports. Capricon can integrate with existing business systems and can be accessed at anytime from anywhere on any device.

About

Lone Star BillPro is a scalable, end-to-end SaaS billing and customer management platform built for retail energy suppliers to manage the complete customer lifecycle from acquisition through billing, collections, account management, retention, and win-backs, with customizable technology that adapts to unique business rules and high transaction volumes. It includes a flexible automated billing engine that processes complex rate structures, promotions, late fees, credits, time-of-use, and ancillary charges with exception rates under 1% and integrated auditing and preview capabilities, as well as disconnection/reconnection and AutoPay management. It also offers a robust Customer Information System for agent-side account management with full visibility into plan, payment, usage, and correspondence; a self-service MyAccount portal for online customer billing, payments, transfers, renewals, usage dashboards, and upsell offers; and rule-based email and text coordination.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Utility providers

Audience

Retail electricity and gas suppliers searching for a tool to automate customer lifecycle management, billing, and customer engagement in competitive energy markets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SilverBlaze
Founded: 1999
Canada
www.silverblaze.com

Company Information

Lone Star BillPro
United States
www.lonestarbillpro.com

Alternatives

Alternatives

CUBIC

CUBIC

FREY Municipal Software
FundView Utility Billing

FundView Utility Billing

Fund Accounting Solution Technologies
UtilityBilling

UtilityBilling

Utilibill
UMAX

UMAX

Itineris
Orbit CMB

Orbit CMB

Central Service Association
BillMaster

BillMaster

Data West

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Portal Features

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Utility Management Systems Features

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Integrations

JSON
PHP

Integrations

JSON
PHP
Claim Capricorn and update features and information
Claim Capricorn and update features and information
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Claim Lone Star BillPro and update features and information