CapInfoCAPINFO Retail Software
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Related Products
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About
The CapInfo Omnichannel platform creates an enhanced customer experience through its loyalty program management, sales promotions and gift card management modules. A unique, open and modular platform, it enables retailers to provide customers with a seamless and consistent purchasing experience across all digital and physical channels. Exploit the potential of our promotions engine to create relevant marketing campaigns. With its numerous targeting criteria and powerful algorithms, your Marketing Department can have free rein. Take advantage of the customer data stored in our solutions to create personalized offers that are relevant to your customers, thereby enabling you to significantly increase your repeat purchase rate across your entire network. Apply the Unified Commerce concept by managing and centralizing the sales promotions of all your touch points in one single solution. You can also take advantage of its interoperability for integration with third-party solutions.
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About
Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for an omnichannel platform to improve customer experience customer relationship
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Audience
Online retailers that ship products and want to improve the post-purchase experience for customers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingCost to Customer:1% of total cart
Cost to Merchant: Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCAPINFO Retail Software
Founded: 2000
France
www.e-capinfo.com
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Company InformationRoute
Founded: 2018
United States
route.com/merchants/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Order Management Features
Back Order Management
Not Supported
Catalog Management
Not Supported
Inventory Management
Not Supported
Order Entry
Not Supported
Order Fulfillment
Not Supported
Order Tracking
Supported
Recurring Orders
Not Supported
Returns Management
Not Supported
Shipping Management
Not Supported
Special Order Management
Not Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
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Integrations
AmmoReady
Not Supported
Appbrew
Not Supported
Flip
Not Supported
Flipdish
Supported
Magento
Not Supported
Prive
Not Supported
Rokt Catalog
Not Supported
ShipCalm
Not Supported
Shopify
Not Supported
Urbantz
Supported
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Integrations
AmmoReady
Supported
Appbrew
Supported
Flip
Supported
Flipdish
Not Supported
Magento
Supported
Prive
Supported
Rokt Catalog
Supported
ShipCalm
Supported
Shopify
Supported
Urbantz
Not Supported
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