CapInfo

CapInfo

CAPINFO Retail Software
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About

The CapInfo Omnichannel platform creates an enhanced customer experience through its loyalty program management, sales promotions and gift card management modules. A unique, open and modular platform, it enables retailers to provide customers with a seamless and consistent purchasing experience across all digital and physical channels. Exploit the potential of our promotions engine to create relevant marketing campaigns. With its numerous targeting criteria and powerful algorithms, your Marketing Department can have free rein. Take advantage of the customer data stored in our solutions to create personalized offers that are relevant to your customers, thereby enabling you to significantly increase your repeat purchase rate across your entire network. Apply the Unified Commerce concept by managing and centralizing the sales promotions of all your touch points in one single solution. You can also take advantage of its interoperability for integration with third-party solutions.

About

Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for an omnichannel platform to improve customer experience customer relationship

Audience

Online retailers that ship products and want to improve the post-purchase experience for customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Cost to Customer:1% of total cart
Cost to Merchant: Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CAPINFO Retail Software
Founded: 2000
France
www.e-capinfo.com

Company Information

Route
Founded: 2018
United States
route.com/merchants/

Alternatives

Buyatab

Buyatab

Buyatab Online

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
GiftWise

GiftWise

Self-Service Networks
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Gift Card Supported
Order Management Supported
Retail Management Supported

Categories

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Not Supported
Order Entry Not Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Not Supported
Shipping Management Not Supported
Special Order Management Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Integrations

AmmoReady Not Supported
Appbrew Not Supported
Flip Not Supported
Flipdish Supported
Magento Not Supported
Prive Not Supported
Rokt Catalog Not Supported
ShipCalm Not Supported
Shopify Not Supported
Urbantz Supported
WooCommerce Not Supported
Wufoo Not Supported

Integrations

AmmoReady Supported
Appbrew Supported
Flip Supported
Flipdish Not Supported
Magento Supported
Prive Supported
Rokt Catalog Supported
ShipCalm Supported
Shopify Supported
Urbantz Not Supported
WooCommerce Supported
Wufoo Supported
Claim CapInfo and update features and information
Claim CapInfo and update features and information
Claim Route and update features and information
Claim Route and update features and information