Canvs vs. SentiSum Comparison


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About Canvs AI is an insights platform that transforms open-ended text from surveys, social media, transcripts, product reviews, and more into conversational intelligence about how people feel and why. Canvs is used by some of the world’s most admired brands, research agencies, and media and entertainment companies to accelerate time-to-insights, deepen understanding of audiences, and reduce the cost of analysis. Automate the analysis of open-ended text to quickly unlock consumer insights with deep, nuanced emotional context and high analytical confidence. Quickly explore, filter, and compare findings and generate stunning data visualizations with Canvs’ intuitive, easy-to-use insights portal. Streamline analysis of open-ends in your brand and concept tests and automate the coding of unaided awareness, recall and attribute questions. Quickly identify and categorize the sentiment and emotions associated with responses and respondents.	About SentiSum uses machine learning to tag and categorize all your customer contact channels with unparalleled accuracy and granularity. Make your customer's voice truly actionable and accessible with our customizable insights dashboard. SentiSum is built using machine-learning-based NLP. It's designed to understand and tag customer contacts in a way that's accurate. You can trust SentiSum tags to underpin strategic change across your business. Extract granular, actionable insight from customer conversations. Route and prioritize tickets based on their topic and sentiment. Understand the topic and sentiment of 100% of CSAT & NPS surveys. Automatically turn angry reviews or social comments into tickets. SentiSum makes your ticket tags accurate and granular and then turns those tags into easy-to-access insight. You'll be able to back up new projects using quantitative data and be confident they'll have a big impact on customers. Automate tagging and simplify contact reporting.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies and brands in need of a tool to better understand their customers, users, audience, fans and followers	Audience Businesses interested in a tool to tag and categorize all their customer contact channels
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $1,051.76 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Canvs United States canvs.ai/	Company Information SentiSum United Kingdom www.sentisum.com
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Komprehend	ClientZen
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Categories AI Tools Consumer Data Customer Engagement Customer Experience Customer Feedback Customer Intelligence Employee Survey Natural Language Processing Qualitative Data Analysis Survey Text Mining	Categories Customer Feedback

Integrations Instagram Dixa Facebook Freshdesk Google Play Gorgias Intercom SurveyMonkey Apply Toluna Start Tripadvisor YouTube Zendesk Zonka Feedback Show More Integrations View All 4 Integrations	Integrations Instagram Dixa Facebook Freshdesk Google Play Gorgias Intercom SurveyMonkey Apply Toluna Start Tripadvisor YouTube Zendesk Zonka Feedback Show More Integrations View All 10 Integrations
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