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About

Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in a dedicated customer feedback tool. See which features are most requested, filter feedback by segment and impact, and clarify use cases up front. Don’t waste time building the wrong things. Score feedback and feature requests based on priority, add them to your roadmap, and integrate with project management tools like Jira. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. Organize features by priority and communicate what your team is working on. Announce product updates to engage people with your newest features.

About

The Agile Research Platform for Rapid Consumer Feedback. Fast, easy, reliable consumer insight for product managers and researchers alike. Fortune 500 companies trust Feedback Loop to bring the voice of the consumer into critical market decisions. With a turnkey platform that gathers consumer feedback in days, not months. Creating a feedback loop with your consumers is as easy as one, two, three. Select from pre-vetted and custom templates, upload a script, or request expert research guidance on-demand. Select an audience from your team library or create a new audience based on demographic and behavioral criteria. Include charts, text responses, videos, sentiments, and machine learning-generated insights. A research approach that provides directional feedback early and often. We’ll source your target customers from a quality audience pool of millions. Just select the demographics and behaviors you want, and Feedback Loop does the rest.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in need of a customer feedback management platform

Audience

Organizations interested in a powerful agile research platform for rapid consumer feedback

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0 per month
Free Version
Free Trial

Pricing

$1,500 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Canny
Founded: 2015
United States
canny.io

Company Information

Feedback Loop
Founded: 2014
United States
feedbackloop.com

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research
PlaybookUX

PlaybookUX

Playbook UX

Categories

Categories

Product Roadmap Features

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap Features

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Integrations

Chrome OS
ClickUp
Discord
Gist
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Entra ID Protection
Motileo
Nango
Okta
OneLogin
Pabbly Connect
Salesforce
Segment
Slack
Workers by Delos
Zapier
Zendesk

Integrations

Chrome OS
ClickUp
Discord
Gist
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Entra ID Protection
Motileo
Nango
Okta
OneLogin
Pabbly Connect
Salesforce
Segment
Slack
Workers by Delos
Zapier
Zendesk
Claim Canny and update features and information
Claim Canny and update features and information
Claim Feedback Loop and update features and information
Claim Feedback Loop and update features and information