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About

CampaignHQ is a web-based customer engagement and marketing automation platform for businesses coordinating customer messaging across WhatsApp, email and SMS. It provides campaign tools, a shared WhatsApp inbox, contact profiles and audience segments, plus a visual journey builder for event-triggered follow-ups across channels. Teams can manage templates and chatbot workflows, track delivery and engagement, and connect commerce systems such as Shopify, Shopify Plus, WooCommerce and Magento. A developer API and webhooks support contact synchronization, event tracking and custom workflow connections; integrations also include CRM systems and the Model Context Protocol for AI-app access. Mobile apps extend the shared WhatsApp inbox to iPhone and Android. CampaignHQ serves growth and retention teams at D2C, education, travel, real estate and SaaS businesses.

About

Customers are bombarded with messages every day, and most go ignored. Customer.io is a customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Fueled by first-party data, teams can manage and tailor their customer messages across all channels, including email, in-app, push, SMS, and webhooks – all within one intuitive platform. Today, 7,400+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2024 Inc. 5000 list.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing, CRM, and growth teams at D2C, EdTech, real estate, travel, and SaaS companies.

Audience

Customer.io serves data-driven internet businesses who need to send personalized messages at scale in industries such as SaaS, B2C, education technology, mobile apps, web marketplaces, and more

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

₹1,499/month
WhatsApp plans start at ₹1,499/month with annual billing; month-to-month pricing starts at ₹1,999/month. WhatsApp usage charges are additional. A 7-day free trial is offered.
Free Version Not Supported
Free Trial Supported

Pricing

$150 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Customer.io has helped us as an organization to raise our marketing level by supporting our management of customers, attributes and events to maintain a very organized and segmented work rhythm. It also allows us to customize reports, modify users based on their user, add or delete attributes and assign events.

Cons

  • Among the few dislikes that have been presented to us as an organization are: data collection is a slightly weak part of Customer.io.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CampaignHQ
Founded: 2023
India
www.campaignhq.co

Company Information

Customer.io
Founded: 2012
United States
customer.io

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Insell

Insell

insell.io
Campaigner

Campaigner

j2 Global

Categories

Categories

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Not Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Integrations

Zoho CRM Supported
BigPicture Not Supported
Digioh Not Supported
Freshpaint Not Supported
Grouparoo Not Supported
GrowSurf Not Supported
Instagram Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
Matia Not Supported
Ninja Popups Not Supported
Panoply Not Supported
Pipedrive Supported
Poplar Not Supported
Product Fruits Not Supported
RudderStack Not Supported
Smart Recognition Not Supported
Vessel Not Supported
YouTube Not Supported
journy.io Not Supported
n8n Not Supported

Integrations

Zoho CRM Supported
BigPicture Supported
Digioh Supported
Freshpaint Supported
Grouparoo Supported
GrowSurf Supported
Instagram Supported
Mailchimp Transactional Email (Mandrill) Supported
Matia Supported
Ninja Popups Supported
Panoply Supported
Pipedrive Not Supported
Poplar Supported
Product Fruits Supported
RudderStack Supported
Smart Recognition Supported
Vessel Supported
YouTube Supported
journy.io Supported
n8n Supported
Claim CampaignHQ and update features and information
Claim CampaignHQ and update features and information
Claim Customer.io and update features and information
Claim Customer.io and update features and information