SurgyFrontdeskSurgy Innovation Labs
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Related Products
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About
Camgenium’s hospital products provide an AI-powered medical analytics platform designed to help hospitals measure clinical performance, improve patient safety, and optimize operational efficiency through advanced data analysis. It analyzes hospital performance using risk-adjusted clinical outcomes, enabling healthcare providers to understand how their patient outcomes compare against international benchmarks and identify opportunities for improvement in care delivery. Its technology has been deployed in hospital environments worldwide for more than 18 years and has analyzed over 500 million patient records to build advanced AI models used in healthcare systems such as the NHS. It generates detailed clinical audit reports covering areas such as inpatient medicine, surgery, maternal care, and neonatal care, providing hospitals with actionable recommendations that support better clinical decisions and cost efficiencies.
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About
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hospitals and healthcare administrators wanting AI analytics tools to evaluate clinical performance, identify patient risk, and improve healthcare outcomes
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Audience
Hospitals, doctors, and clinics.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCamgenium
Founded: 2006
United Kingdom
www.camgenium.com/hospital-products
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Company InformationSurgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk
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Categories |
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Integrations
WhatsApp
Not Supported
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