SurgyFrontdesk

SurgyFrontdesk

Surgy Innovation Labs
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About

Camgenium’s hospital products provide an AI-powered medical analytics platform designed to help hospitals measure clinical performance, improve patient safety, and optimize operational efficiency through advanced data analysis. It analyzes hospital performance using risk-adjusted clinical outcomes, enabling healthcare providers to understand how their patient outcomes compare against international benchmarks and identify opportunities for improvement in care delivery. Its technology has been deployed in hospital environments worldwide for more than 18 years and has analyzed over 500 million patient records to build advanced AI models used in healthcare systems such as the NHS. It generates detailed clinical audit reports covering areas such as inpatient medicine, surgery, maternal care, and neonatal care, providing hospitals with actionable recommendations that support better clinical decisions and cost efficiencies.

About

SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitals and healthcare administrators wanting AI analytics tools to evaluate clinical performance, identify patient risk, and improve healthcare outcomes

Audience

Hospitals, doctors, and clinics.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Camgenium
Founded: 2006
United Kingdom
www.camgenium.com/hospital-products

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk

Alternatives

Alternatives

SurgyCRM

SurgyCRM

Surgy Innovation Labs
HealthConnect

HealthConnect

Softech Systems
SurgyInsights

SurgyInsights

Surgy Innovation Labs
HMIS.Online

HMIS.Online

HMIS Online
SurgyOne

SurgyOne

Surgy Innovation Labs

Categories

Healthcare AI Supported

Categories

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
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