Related Products
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About
CallerDesk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It is designed to streamline both inbound and outbound communication, improving efficiency and the overall customer experience.
CallerDesk falls under the cloud telephony software category, offering communication tools for businesses of various sizes. It is particularly useful for industries that handle high volumes of customer calls, such as customer support, sales, marketing, and service-based sectors. The platform is ideal for teams looking to automate repetitive tasks like call management, track customer engagement, and analyze communication data in real-time.
Main Features of CallerDesk:
IVR (Interactive Voice Response) System: Allows businesses to automate responses and efficiently route calls to the appropriate departments or agents.
Call Automation: Streamlines both inbound
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About
Voice Logica is a cloud-based AI voice-agent and business telephony platform for organizations handling customer calls. It answers inbound calls and can place outbound calls for reminders, follow-ups and campaigns. AI agents can respond to questions, route or transfer callers, schedule or update appointments, retrieve customer and order information, and create tasks or tickets through connected business systems. The service records and transcribes calls and provides summaries and analytics. It supports Greek- and English-language conversations and connects with calendar, CRM, ERP and e-commerce tools, with use cases including customer service, booking, order inquiries, lead follow-up and call handling across healthcare, hospitality, retail, insurance, property and education.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Startups & Small Businesses, Large Enterprises, BPO & Call Centers, NGOs & Social Services, Freelancers & Consultants
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Audience
Small and mid-sized businesses that handle many phone calls: clinics, hotels and rentals, e-shops, insurance agencies, real estate, banks, schools and public services
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
€49/month
Plans start at €49/month and include a defined allowance of telephony/AI minutes; additional usage may incur charges. Confirm applicable VAT, included minutes and any annual-billing terms with the vendor before purchase.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCallerDesk
Founded: 2016
India
callerdesk.io
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Company InformationVoice Logica
Founded: 2024
Greece
www.voicelogica.ai
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Categories |
Categories |
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Integrations
Google Calendar
Not Supported
Microsoft Outlook
Not Supported
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