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About

CallSara offers AI-powered voice agents that handle both inbound and outbound calls, automate data entry, and support healthcare workflows 24/7. The system handles appointment scheduling, rescheduling, and cancellations, payment collections with automated follow-up, pre- and post-operative patient engagement, chronic-care outreach, care-gap interventions, and transitions-of-care communications. It integrates with electronic health record and IVR systems (for example, AthenaHealth, eClinicalWorks, Allscripts, RingCentral) and can be deployed within about 30 days using pre-built templates. The agents work over 20+ languages and accents, escalate complex calls to staff when needed, and generate call transcripts and logs for review. CallSara is designed to reduce staff time (claiming at least 2 hours saved per day per staff member), cut no-show rates below 5%, handle up to 75% of calls, and recapture revenue via follow-ups.

About

Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare practices, clinics and surgical centers seeking a tool to automate front-desk calls, appointment and payment workflows and patient-outreach tasks while improving access

Audience

Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CallSara
United States
www.callsara.ai/

Company Information

Zocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/

Alternatives

Alternatives

Categories

Categories

Integrations

3CX
Dentrix
DrChrono
Google Cloud Platform
Mango
ModMed
Practice Fusion
RingCentral AI Receptionist
athenaClinicals
iClinic

Integrations

3CX
Dentrix
DrChrono
Google Cloud Platform
Mango
ModMed
Practice Fusion
RingCentral AI Receptionist
athenaClinicals
iClinic
Claim CallSara and update features and information
Claim CallSara and update features and information
Claim Zo by Zocdoc and update features and information
Claim Zo by Zocdoc and update features and information