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About

CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts.

About

DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Political campaigns, nonprofits, advocacy groups, unions, educational institutions, churches, and businesses needing scalable outreach for voter engagement, fundraising, mobilization.

Audience

Call centers with at least 5 agents, engaged in inbound, outbound and blended call environments.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
You only pay for the cost of the calls and text messages.

USA rates:
Outgoing calls: $0.045/dial
Incoming calls: $0.026/min
Voice Broadcast: $0.046/min
Outgoing SMS: $0.019/sms segment
Incoming SMS: Free
Outgoing MMS: $0.048/mms message
Free Version Not Supported
Free Trial Supported

Pricing

$25.00/month/user
Enterprise Plus - $25 per user w/
annual commit
Enterprise - $39 per user w/
annual commit
Professional - $59 per user w/
annual commit
Small Business - $79 per user w/
annual commit
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.3 / 5
features 4.5 / 5
design 4.3 / 5
support 4.5 / 5

Reviews/Ratings

Pros from Real Users

Pros

  • This web based tool is a great way to recruit volunteers for our organization. It is easy to use and intuitive.
  • I thing that call hub is easy to use, I am able to maneuver the website easily, and the prices are great.
  • GDPR compliant and number of calling agents decoupled from fee (you can add unlimited agents, which is essential for working with groups of volunteers as opposed to a payed (sales) team.
  • This platform has been user friendly and intuitive. The help info is useful when needed as well. So far, so good.
  • After physically dialing on outbound campaigns for years, this affordable platform transformed the way we did campaigns at our organization. It made year-end thankathon campaigns less painful for our staff (reducing the time required dramatically and letting us call more donors as a result), it brought needed organization to our weekly call campaigns to new donors, and you couldn't ask for a more supportive Customer Success team. Setting up campaigns is easy; we were set up and calling in our first week.
  • The best thing about CallHub is that they don't require you to buy any licenses. This allows you to add many callers (especially when you have mostly part time and casual callers) to the campaign quickly without having to commit to any licenses and scale back down once the campaign is complete. It also includes a lot of features that many other apps charge a premium for.
  • Combined with Ecanvesser, CallHub can act as a very good CRM. It is especially useful for local campaigns where the budgets are small but data is everything.
  • I love the way is it so easy to set up phone campaigns and being able to reschedule calls. I also like how easy it is to set up robot phone calls to help get important information out fast.
  • I like the professional aspect of this software, the workflow and the ability to manage agents and set specific time frames lets you have control over your campaign like no other software does.
  • This was the quickest, easiest platform I have ever used. From the time I logged in for the first time, it took just minutes to be set up and ready to send. Highly recommend!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CallHub
Founded: 2013
United States
callhub.io

Company Information

DialedIn
Founded: 1996
United States
getdialedin.com

Alternatives

Alternatives

Freshcaller

Freshcaller

Freshworks
uContact

uContact

net2phone
MyOperator

MyOperator

VoiceTree Technologies

Categories

Bulk SMS Supported

Reach 10,000 contacts in minutes with our Mass Texting Service! Send bulk SMS and MMS to all your contacts with CallHub’s automated mass texting service. Share updates, invites, fundraising appeals, and more instantly. Set up in less just 5 minutes!

Call Center Supported

A Call Center Platform that makes ten times more calls at a fraction of the costs! Put an end to wasting time on manual work, busy tones, and voicemails. Make calls more efficient, scalable, and reliable with CallHub. Our call center software makes it easy for you.

Call Recording Supported
Political Campaign Supported

Powerful All-in-One Platform for Political Campaigns. CallHub offers the most comprehensive digital organizing platform for fundraising, voter registration, canvassing, distributed organizing, and get out the vote operations. Mobilize volunteers and voters with powerful calling, texting, and email campaigns, all on one platform with automation and integrations baked in.

Predictive Dialer Supported

Make 3X more calls per hour with predictive dialing. Agents will spend maximum time talking to contacts. 1. Connect agents only to answered calls. Skip busy, bad, and unanswered calls. 2. Automatically adjusts dialing speed to reduce call drop rate. 3. Drop a voicemail for answering machines. 4. Dynamic branching scripts to guide conversations better. 5. Available for agents on Mobile App and Web App.

SMS Marketing Supported
Telephony Supported
Voice Broadcasting Supported

Send voice blasts to thousands effortlessly. Craft high-impact contact lists and nurture support with engaging voice campaigns!

Categories

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Not Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Not Supported
Lead Management Not Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Not Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Political Campaign Features

Campaign Analysis Supported
Conservative Not Supported
Contact Management Not Supported
Contribution Tracking Not Supported
Demographic Data Supported
Donor Targeting Supported
Email Marketing Supported
Event Calendar Not Supported
Fundraising Management Not Supported
Mapping Not Supported
Non-Partisan Not Supported
Online Payment Processing Not Supported
Progressive Supported
Staff Management Not Supported
Volunteer Management Not Supported
Voter Database Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Not Supported
Voice Mail Supported

Integrations

Salesforce Supported
Zapier Supported
Blackbaud CRM Supported
CiviCRM Supported
Dropbox Not Supported
Gong Not Supported
HubSpot Sales Hub Not Supported
Jira Not Supported
Make Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
NGP VAN Supported
NationBuilder Supported
OSDial Supported
Oracle CRM On Demand Not Supported
PDI Supported
Slack Not Supported
Zapier Canvas Not Supported
Zendesk Not Supported
Zoho Analytics Not Supported

Integrations

Salesforce Supported
Zapier Supported
Blackbaud CRM Not Supported
CiviCRM Not Supported
Dropbox Supported
Gong Supported
HubSpot Sales Hub Supported
Jira Supported
Make Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
NGP VAN Not Supported
NationBuilder Not Supported
OSDial Not Supported
Oracle CRM On Demand Supported
PDI Not Supported
Slack Supported
Zapier Canvas Supported
Zendesk Supported
Zoho Analytics Supported