CallFlow

CallFlow

ALERTSIO LLC
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About

CallFlow is an enterprise toll-free number provider and call forwarding portal built for businesses that can't afford to miss a call. Route inbound calls intelligently across buyers and campaigns using weighted distribution, priority failover, and concurrent call caps — all configurable without touching a single line of code. Monitor live traffic in real time with a built-in call dashboard, and bill clients per-second using a transparent wallet system with full transaction history. Recharge balances, set custom per-minute rates, and let the platform handle the math automatically. Features include a multi-layer IVR with text-to-speech, spam shield with STIR/SHAKEN support, live call transfer between agents, hold with music, campaign management, call recordings, and detailed reporting with CSV export. Multi-user access with granular role permissions means your whole team can work without stepping on each other. Built on FreeSWITCH and backed by enterprise SIP providers. No telec

About

Caller ID Reputation is a service that allows companies to monitor their caller IDs across all major carriers, call-blocking apps, and aggregator APIs. It provides real-time visibility and control over how calls are presented to clients, helping businesses identify flagged caller IDs and reduce flags by up to 95% in the first month. The platform offers a user-friendly dashboard to manage multiple business lines simultaneously, ensuring calls are not marked as spam or scams. Caller ID Reputation also provides real-time notifications and detailed dashboards for continuous monitoring, enabling immediate remediation of flagged numbers. By maintaining a positive phone number reputation, businesses can improve connection rates and uphold brand integrity. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call centers and travel agencies

Audience

Businesses requiring a tool to ensure their calls are not flagged as spam or scam

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$64/month per user
Standard plans come with 10 numbers for $64 monthly per user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great insight into our phone numbers and the white glove service has saved us a lot of time and helped clean up our Caller ID for our phone numbers.
  • Improving my Caller ID reputation has been a game changer for my outreach. My calls are now recognized more often, and people feel more comfortable answering. It’s helped build trust right from the first ring and boosted my overall response rate. I’d definitely recommend it to anyone looking to improve their call performance.

Cons

  • Some items kept getting flagged so we need to continue to work with them to figure out how to prevent this.
  • Caller ID reputation has worked really well for me overall, with very few downsides. The only minor drawback is that it can take a little time to see full results, but once it’s established, the benefits far outweigh that. Overall, it’s been a smooth and worthwhile experience.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ALERTSIO LLC
Founded: 2007
United States
callflow.solutions

Company Information

Caller ID Reputation
Founded: 2018
United States
calleridreputation.com

Alternatives

Alternatives

Ribbon PSX SWe

Ribbon PSX SWe

Ribbon Communications

Categories

Telephony Supported

Categories

Call Center Supported
Sales Supported
Sales Enablement Supported
Telemarketing Supported
Telephony Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

No info available.

Integrations

No info available.
Claim CallFlow and update features and information
Claim CallFlow and update features and information
Claim Caller ID Reputation and update features and information
Claim Caller ID Reputation and update features and information