thinQCommio
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Related Products
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About
CallBack HVAC helps HVAC businesses follow up after supported missed calls. On a configured call path, an unanswered caller can press 1 to request one service text from an approved provider number. The owner reviews replies, calls customers back, and records lead outcomes. Delivery timing and booked work are not guaranteed; this is not a staffed answering service.
The software is $149/month after a 14-day no-card trial starting after email confirmation. The clock runs during setup and carrier review. Customer use requires an approved texting number, registration, compatible routing, caller consent, and a successful call-and-text test. Provider number, registration, voice, messaging, and carrier fees are separate, even during the trial.
Twilio is standard. Confirm Telnyx or Plivo availability before choosing either. The dashboard supports one reply per incoming customer message and CSV export; it does not include CRM sync or dispatch. AI CSR is a separately reviewed pilot.
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About
thinQ offers a "better way" to power voice and SMS/MMS text messaging applications in the cloud, get up and running fast with our new, integrated thinQ io portal or APIs.
We make it easy for SaaS and UCaaS platforms, enterprise contact centers plus telecom VoIP providers to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection.
Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more.
Our now fully-integrated thinQ.io Web platform also makes it easy to buy and port phone numbers, create route profiles and trunks, enable text messaging, and more.
Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
HVAC companies, owner-operators, small HVAC crews, and multi-crew HVAC operations in the United States
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Audience
SaaS platforms powered by Twilio, Nexmo, Vonage, Plivo, plus contact centers, telcos
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$500
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCallBack HVAC
Founded: 2026
United States
callbackhvac.com
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Company InformationCommio
Founded: 2012
United States
thinq.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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HVAC Features
Billing & Invoicing
Not Supported
Customer Database
Supported
Dispatch Management
Not Supported
Inventory Control
Not Supported
Job Management
Not Supported
Maintenance Scheduling
Not Supported
Mobile Access
Not Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Service History Tracking
Not Supported
Technician Management
Not Supported
Work Order Management
Not Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Not Supported
Message Personalization
Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Not Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Not Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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Business VoIP Features
Call Parking
Not Supported
Call Recording
Not Supported
Contact Management
Not Supported
Encryption
Not Supported
IVR / Voice Recognition
Not Supported
Ring Groups
Not Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Not Supported
Cloud Communication Platform Features
Audio / Video Conferencing
Supported
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Not Supported
IVR / Voice Recognition
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Not Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
SIP Trunk Features
Automatic Fail-over Routing
Supported
Call Data Records
Supported
Caller ID
Supported
Disaster Recovery
Supported
e911
Supported
International Numbers
Supported
Multiple DID Options
Supported
PSTN Forwarding
Supported
Toll-Free Numbers
Supported
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Not Supported
Call Monitoring
Not Supported
Contact Management
Not Supported
Inbound Reporting
Not Supported
IVR / Voice Recognition
Not Supported
Outbound Reporting
Not Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Supported
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Integrations
Twilio
Supported
3CX
Not Supported
Asterisk
Not Supported
Plivo
Not Supported
SIPTRUNK.com
Not Supported
SignalWire
Not Supported
Vonage Communications APIs (Nexmo)
Not Supported
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Integrations
Twilio
Supported
3CX
Supported
Asterisk
Supported
Plivo
Supported
SIPTRUNK.com
Supported
SignalWire
Supported
Vonage Communications APIs (Nexmo)
Supported
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