WaveKat VoiceWaveKat
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Related Products
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About
CallBack HVAC helps HVAC businesses follow up after supported missed calls. On a configured call path, an unanswered caller can press 1 to request one service text from an approved provider number. The owner reviews replies, calls customers back, and records lead outcomes. Delivery timing and booked work are not guaranteed; this is not a staffed answering service.
The software is $149/month after a 14-day no-card trial starting after email confirmation. The clock runs during setup and carrier review. Customer use requires an approved texting number, registration, compatible routing, caller consent, and a successful call-and-text test. Provider number, registration, voice, messaging, and carrier fees are separate, even during the trial.
Twilio is standard. Confirm Telnyx or Plivo availability before choosing either. The dashboard supports one reply per incoming customer message and CSV export; it does not include CRM sync or dispatch. AI CSR is a separately reviewed pilot.
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About
WaveKat Voice is a desktop app for Mac, Windows and Linux that turns your computer into your business phone line. Connect the phone provider you already use — Twilio, Telnyx, Plivo, OnSIP, 2talk and more — and answer or place calls right from your desktop, with no desk phone or extra hardware.
Every call is recorded automatically, with a live transcript running alongside it. A call flow answers the calls you can't take — greeting, opening hours, phone menu, voicemail or transfer — the job an auto attendant does. Put callers on hold, switch lines, and transfer blind or attended.
Calls, recordings and transcripts stay on your computer by default; sign in to a WaveKat account to sync them to the web and log every call in HubSpot. Click a tel: link to dial, or let an AI assistant place calls for you.
Free during the public beta, in nine languages. On the Mac App Store and the Microsoft Store.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
HVAC companies, owner-operators, small HVAC crews, and multi-crew HVAC operations in the United States
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Audience
Small businesses that run on the phone — clinics, salons, trades, law firms, restaurants, property managers — who want every call recorded and transcribed without desk phones or a call-center system.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Version
Free Trial
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Pricing
$0/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCallBack HVAC
Founded: 2026
United States
callbackhvac.com
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Company InformationWaveKat
Founded: 2026
New Zealand
wavekat.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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HVAC Features
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
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Softphone Features
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
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Integrations
Claude
Cursor
GitHub
Google
HubSpot CRM
OnSIP
Plivo
Telnyx
Twilio
Twilio Voice
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Integrations
Claude
Cursor
GitHub
Google
HubSpot CRM
OnSIP
Plivo
Telnyx
Twilio
Twilio Voice
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