CritiCall

CritiCall

Biddle Consulting Group
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+

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About

Call2World was born with the idea of ​​bringing telecommunications closer to our customers. Connectivity is a young operator with a different philosophy based on customer service. Our mission is to make the difficult easy, offering complementary and exclusive services, to become the operator to recommend. At Unique we have developed software that allows our business customers to save an average of 28% (real data from the last year) without changing operator. We manage more than 7,500 lines and we strive so that your company can focus on its business, since telecommunications are a means and not an end in itself. Our more than 20 years of experience in the sector have allowed us to develop software and a work methodology that translates into savings, quality and customization for our clients. If you want to know how we can help you save on your company's telephone bill and manage telecommunications more efficiently, visit our page.

About

Part of the TestGenius Pre-Employment Testing Suite, CritiCall software tests 911 and public-safety dispatcher, call taker, and telecommunicator applicants for the multitasking and computer skills necessary in today's dispatch and telecommunication environment. CritiCall provides agencies the power to evaluate the actual skills and multi-tasking abilities coveted in a computer-aided telecommunication environment. CritiCall is available online (unproctored) or locally for proctored test administration. CritiCall will instantly become a centerpiece of your organization’s dispatcher / call-taker applicant testing process. Testing is completely automated, and CritiCall's modular construction allows for the individualized testing your agency needs. If it’s custom tests you need, the powerful Test Writer feature allows for the development of virtually any test in virtually any format.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and professionals seeking a tool to improve their telecommunications operations

Audience

Companies and professionals interested in a testing and training software solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$11 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Call2World
Spain
www.call2w.com

Company Information

Biddle Consulting Group
biddle.com/dispatcher-testing-software.html

Alternatives

Alternatives

Tyler Enterprise CAD

Tyler Enterprise CAD

Tyler Technologies
Soho66

Soho66

Pebbletree Ltd
TEM

TEM

TNX
Optimize Hire

Optimize Hire

Optimize

Categories

Telephony Supported

Categories

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Pre-employment Testing Features

Aptitude Testing Not Supported
Candidate Comparison Not Supported
Candidate Management Not Supported
Customizable Tests Supported
Online Testing Not Supported
Personality Testing Supported
Pre-made Test Library Supported
Real Time Reporting Not Supported
Skill Testing Supported
Test Authoring Not Supported
Workflow Management Not Supported

Integrations

JOBfindah Not Supported

Integrations

JOBfindah Supported
Claim Call2World and update features and information
Claim Call2World and update features and information
Claim CritiCall and update features and information
Claim CritiCall and update features and information