Call2Field

Call2Field

RedZebra Software
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About

After weeks of rigorous testing, we are excited to launch the next version update of Call2Field! Our new web-based interface titled ‘Call2Field Online’ will allow you to use the Call2Field software in your browser! You'll be able to scale it to any size, resolution and zoom setting, and have the ability to open multiple tabs. Plus, the benefit of an updated and redesigned interface. Call2Field Mobile has been completely overhauled behind the scenes; making better use of new device-side technology keeping up to date with the latest browser changes and storing data more efficiently. Other new additions include; a ‘Clear Data and Cache’ button on the settings screen, Time Entry now has a section for Expenses, and enabling Offline Mode will download background codes (these will still need to be kept up to date). We’ve updated the Customer Portal to include multi-equipment! This will allow Call Finder to search correctly and display multi-equipment results from both Calls and reports.

About

Davisware by ECI Software Solutions provides purpose-built field service management software for commercial service companies in the commercial HVAC/R, food equipment, petroleum equipment, overhead door, and air compressor service industries. We understand your industry because our team of experts come from the same industries we serve. Our end-to-end solutions are built for the trades, by the trades to address your specific business needs. By connecting the office, warehouse, and the field, we’ve got everything you need to move your business forward. From inventory to invoicing, scheduling to scaling, and everything in-between, you’ll be able to streamline your business and operate at maximum efficiency. With the rich data and analytics available, you can monitor your business more effectively to reach your goals. At Davisware, we’re leading our field, so you can lead yours.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Companies and professionals seeking a field service management solution

Audience

Commercial service companies in the commercial HVAC/R, food equipment, petroleum equipment, overhead door, mechanical, and air compressor service industries

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

RedZebra Software
Founded: 2005
United Kingdom
www.redzebrasoftware.com

Company Information

Davisware
Founded: 1988
United States
davisware.com

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FieldOPS

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Field Force Tracker

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Categories

Categories

General Ledger Supported
HVAC Supported
Service Dispatch Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Not Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Not Supported
Planning Calendar Not Supported
Predictive Maintenance Supported
Preventive Maintenance Not Supported
Purchasing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Integrations

Avalara Not Supported
Corrigo Not Supported
Ecotrak Not Supported
Jotform Not Supported
MerchantE Not Supported
Microsoft Azure Not Supported
Paylocity Not Supported
QuickBooks Online Not Supported
ServiceChannel Not Supported
XOi Not Supported

Integrations

Avalara Supported
Corrigo Supported
Ecotrak Supported
Jotform Supported
MerchantE Supported
Microsoft Azure Supported
Paylocity Supported
QuickBooks Online Supported
ServiceChannel Supported
XOi Supported
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