Hello Noreen

Hello Noreen

HelloNoreen
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About

Call Welcome is a cloud-based AI phone receptionist for Canadian home-service trades. It answers calls forwarded from an existing business number. The receptionist tells callers it is AI and that the call is transcribed, answers business-defined questions about hours, service area and services, and collects the caller's name, callback number, address, job details, urgency and preferred callback time. Messages are texted to the business and saved in an online inbox with a transcript. Businesses can define emergency conditions for routing calls to the owner's phone, choose whether the service answers outside business hours, and have sales calls declined. Use cases include plumbing, electrical, heating and cooling, roofing, garage doors, painting, tile, paving, landscaping, pools and home cleaning. Plans include monthly call-minute allowances, with per-minute overage or voicemail options when the allowance is used.

About

Hello Noreen is a cloud AI receptionist for small businesses that answers incoming phone calls and website chat, responds using business-specific information and rules, and captures caller or visitor details. It can collect appointment requests, share a booking link, request a callback, or route an enquiry to a team member. Businesses can forward an existing number to the service and configure follow-up through SMS, WhatsApp, or email. The product also supports integrations and workflow connections for updating CRM and scheduling systems, with setup depending on the selected plan and configuration. Hello Noreen is aimed at service-oriented small businesses, including home-service providers, dental practices, salons, property managers, and law firms that need an automated first point of contact for customer enquiries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Owner-operators and small crews in Canadian home-service trades: plumbing, electrical, HVAC, roofing, garage doors, painting, tile, paving, landscaping, pools and cleaning

Audience

Small businesses and service teams handling phone and website enquiries, including plumbers, dental practices, salons, property managers and law firms.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$99 CAD per month
Starter is $99 CAD/month plus applicable tax for 400 minutes. Extra minutes cost $0.25 CAD each plus tax, or calls can go to voicemail when the allowance is used. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported

Pricing

$0
Pay as you go has no monthly subscription fee, with usage billed at $0.20 per minute. Growth is $99/month and includes 300 minutes; additional minutes are $0.15/minute. A 7-day free trial requires a payment card. Optional setup or customization costs depend on the selected service.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Call Welcome
Founded: 2026
Canada
callwelcome.ca

Company Information

HelloNoreen
United Arab Emirates
hellonoreen.com

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Categories

AI Receptionists Supported

Categories

AI Receptionists Supported

Integrations

Google Calendar Not Supported
HubSpot CRM Not Supported
Make Not Supported
Microsoft Outlook Not Supported
Zapier Not Supported

Integrations

Google Calendar Supported
HubSpot CRM Supported
Make Supported
Microsoft Outlook Supported
Zapier Supported
Claim Call Welcome and update features and information
Claim Call Welcome and update features and information
Claim Hello Noreen and update features and information
Claim Hello Noreen and update features and information