Hello NoreenHelloNoreen
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Related Products
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About
Call Welcome is a cloud-based AI phone receptionist for Canadian home-service trades. It answers calls forwarded from an existing business number. The receptionist tells callers it is AI and that the call is transcribed, answers business-defined questions about hours, service area and services, and collects the caller's name, callback number, address, job details, urgency and preferred callback time. Messages are texted to the business and saved in an online inbox with a transcript. Businesses can define emergency conditions for routing calls to the owner's phone, choose whether the service answers outside business hours, and have sales calls declined. Use cases include plumbing, electrical, heating and cooling, roofing, garage doors, painting, tile, paving, landscaping, pools and home cleaning. Plans include monthly call-minute allowances, with per-minute overage or voicemail options when the allowance is used.
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About
Hello Noreen is a cloud AI receptionist for small businesses that answers incoming phone calls and website chat, responds using business-specific information and rules, and captures caller or visitor details. It can collect appointment requests, share a booking link, request a callback, or route an enquiry to a team member. Businesses can forward an existing number to the service and configure follow-up through SMS, WhatsApp, or email. The product also supports integrations and workflow connections for updating CRM and scheduling systems, with setup depending on the selected plan and configuration. Hello Noreen is aimed at service-oriented small businesses, including home-service providers, dental practices, salons, property managers, and law firms that need an automated first point of contact for customer enquiries.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Owner-operators and small crews in Canadian home-service trades: plumbing, electrical, HVAC, roofing, garage doors, painting, tile, paving, landscaping, pools and cleaning
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Audience
Small businesses and service teams handling phone and website enquiries, including plumbers, dental practices, salons, property managers and law firms.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$99 CAD per month
Starter is $99 CAD/month plus applicable tax for 400 minutes. Extra minutes cost $0.25 CAD each plus tax, or calls can go to voicemail when the allowance is used. A 14-day free trial is available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0
Pay as you go has no monthly subscription fee, with usage billed at $0.20 per minute. Growth is $99/month and includes 300 minutes; additional minutes are $0.15/minute. A 7-day free trial requires a payment card. Optional setup or customization costs depend on the selected service.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCall Welcome
Founded: 2026
Canada
callwelcome.ca
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Company InformationHelloNoreen
United Arab Emirates
hellonoreen.com
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Categories |
Categories |
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Integrations
Google Calendar
Not Supported
HubSpot CRM
Not Supported
Make
Not Supported
Microsoft Outlook
Not Supported
Zapier
Not Supported
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Integrations
Google Calendar
Supported
HubSpot CRM
Supported
Make
Supported
Microsoft Outlook
Supported
Zapier
Supported
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