SonicViewProvana
|
||||||
Related Products
|
||||||
About
Our easy-to-use call tracking software shows which marketing campaigns are driving phone calls so you can make data-driven marketing decisions. Our tracking numbers provide you with accurate and detailed call logs and call reports. Call details include powerful features for your team to collaborate, review calls to qualify leads, and coach your staff with our call recording. With our number pool tracking technology, you can track search keywords and PPC clicks for each caller. Fully integrated with Google Adwords to boot. The most important part of the call tracking’s value to marketers is the data that the tracked calls can give you regarding your marketing channels and campaigns’ performance. We help you measure and analyze every call with a reporting suite that provides data on caller source channel, keyword search terms. With our integration to Google Analytics Goals, you optimize Adwords and marketing ROI with our reports that show what works in your digital marketing channels.
|
About
A robust, scalable call recording platform to transform your contact center. What does not get measured, does not improve. With the ability to access, replay, grade and supervise calls, managers have a direct line of sight into what’s happening on the floor, and monitor employees’ interactions with consumers. Effortlessly know what’s going right, and use it to fix what’s going wrong! Exercise superior quality control by the ability to sample calls, and grading and analyzing them. With SonicView, you can examine conversations made by your agents and implement an accessible Quality Control program. Our recording software also equips you to grade individual calls, which further helps in providing training and assessment to your agents. Maintain PCI compliance with the ability to stop recording during an exchange of sensitive information, erase part of the recording which contain sensitive information, or mark certain recordings as sensitive and render them “unqueriable”.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies requiring a solution to make data driven marketing decisions
|
Audience
Call centers seeking an omnichannel contact center solution to streamline operations and delight their customers
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$4 per month
Free Version
Free Trial
|
Pricing
$4000.00/one-time/user
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationCall Tracker
calltracker.io
|
Company InformationProvana
Founded: 2011
United States
www.provana.com/sonicview-call-recording
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
|
Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
|
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|