Call Record Analyzer

Call Record Analyzer

Intelligent Visibility
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About

Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions​​. Customizable data formatting​. Easily drill down into call record information​. Visualization of call flows​. Device usage reports​. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.

About

Voipfuture is a carrier-grade voice service monitoring and analytics platform designed to provide deep, real-time visibility into the performance and quality of Voice over IP services across complex networks. Its core solution, Qrystal, continuously analyzes both signaling and media traffic, delivering a unique “dual visibility” approach that enables organizations to understand not only whether a call is connected but also the actual in-call user experience. It processes and inspects every packet flowing through the network, using patented RTP time-slicing technology to generate detailed metrics such as jitter, packet loss, and mean opinion score with high temporal resolution. These metrics are aggregated into actionable KPIs and Quality Data Records, allowing teams to monitor performance, detect impairments such as dropped or one-way calls, and identify root causes quickly.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any organization that uses Cisco Unified Communications

Audience

Telecom providers, enterprises, and call centers that need to monitor, analyze, and optimize VoIP call quality and network performance in real time

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$415 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Intelligent Visibility
Founded: 2014
United States
www.callrecordanalyzer.com

Company Information

Voipfuture
Founded: 2007
Germany
www.voipfuture.com

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VoIP Spear

VoIP Spear

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Categories

Categories

VoIP Monitoring Features

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Integrations

Cisco Webex

Integrations

Cisco Webex
Claim Call Record Analyzer and update features and information
Claim Call Record Analyzer and update features and information
Claim Voipfuture and update features and information
Claim Voipfuture and update features and information