Call Record Analyzer vs. PBXDom Comparison


Call Record Analyzer Intelligent Visibility	PBXDom	+	+
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About Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions. Customizable data formatting. Easily drill down into call record information. Visualization of call flows. Device usage reports. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.	About Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Any organization that uses Cisco Unified Communications	Audience Companies that need a call accounting solution
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $415 per month Essentials Plan - $415 per month Plus Plan - $725 per month Enterprise Plan - $1295 per month Free Version Not Supported Free Trial Supported	Pricing $39 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Intelligent Visibility Founded: 2014 United States www.callrecordanalyzer.com	Company Information PBXDom Founded: 2013 United States www.pbxdom.com
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Categories Call Accounting Supported VoIP Monitoring Supported	Categories Call Accounting Supported
Call Accounting Features By-Extension Reporting Supported Call Duration Supported Call Monitoring Supported Call Volume Supported Caller Identification Supported Inbound Reporting Supported Outbound Reporting Supported Unattended Call Management Supported Who Answered Log Supported Show More Features VoIP Monitoring Features Alerts / Notifications Supported Call Detail Record (CDR) Analysis Supported Call Quality Monitoring Not Supported IP SLA Monitoring Not Supported Jitter Testing Not Supported Latency Monitoring Not Supported MOS Monitoring Not Supported Packet Loss Monitoring Not Supported QoS Monitoring Supported Reporting / Analytics Supported Troubleshooting Supported	Call Accounting Features By-Extension Reporting Supported Call Duration Supported Call Monitoring Supported Call Volume Supported Caller Identification Supported Inbound Reporting Supported Outbound Reporting Supported Unattended Call Management Supported Who Answered Log Supported
Integrations ActiveCampaign Not Supported Agile CRM Not Supported Airtable Not Supported Capsule Not Supported FreePBX Not Supported FullContact Not Supported Gmail Not Supported Google Calendar Not Supported HubSpot CRM Not Supported Jira Not Supported Kayako Not Supported Microsoft Dynamics 365 Not Supported Salesforce Not Supported Smartsheet Not Supported Trello Not Supported Twilio Not Supported Vtiger CRM Not Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 3 Integrations	Integrations ActiveCampaign Supported Agile CRM Supported Airtable Supported Capsule Supported FreePBX Supported FullContact Supported Gmail Supported Google Calendar Supported HubSpot CRM Supported Jira Supported Kayako Supported Microsoft Dynamics 365 Supported Salesforce Supported Smartsheet Supported Trello Supported Twilio Supported Vtiger CRM Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 36 Integrations
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