Call Loop vs. CallFire Comparison


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SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website ActiveCampaign ActiveCampaign is the autonomous marketing platform that transforms how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Within a single tool, you get real-time reporting and proactive optimizations in addition to market-leading deliverability and integration with 1000+ apps. 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Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality. 938 Ratings Visit Website QEval QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. 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About Call Loop is a web and mobile-based platform for SMS and Voice marketing. The software allows businesses to send mass texts, coupons, appointment reminders, and SMS autoresponders with ease. Call Loop also forms automated phone calls and voice broadcasting to thousands of prospects in minutes, builds contact lists with SMS keywords for lead generation, and collects leads via web forms from websites and social media pages.	About Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. Our new streamlined process lets you quickly pick your sender, receiver, and send your message in minutes. Purchase local and toll free numbers from our database to use on advertisements and track the effectiveness of each campaign. Make smarter decisions based on results and get a better understanding of what works for you. Our call tracking service will help you market your business, affordably and effectively. With an IVR (Interactive Voice Response) system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound uses. Customers interact using a simple keypress. Our IVR technology is easy-to-use with a simple drag and drop menu or XML. IVR systems allow you to connect with your customers like never before.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Global Markets	Audience Companies searching for a solution to send important alerts, promotions, updates, and notifications
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $10.00/month Starting price $10.00/month Free Version Supported Free Trial Supported	Pricing $99 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Great way to help with call tracking and other important metrics for your business. Helps simplify all phone needs. Cons There's nothing I can think of that I dislike about it.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Call Loop Founded: 2011 United States www.CallLoop.com	Company Information CallFire Founded: 2005 United States www.CallFire.com
Alternatives TXTImpact	Alternatives CallRail
LiveCall	TXTImpact
UltraSMSScript	Calltracks
Messagizer	CallCenterHosting
InterCloud9 Simple Messaging Solution InterCloud9 View All	T-Max Predictive Dialer T-Max Dialer & Communications View All
Categories Bulk SMS Supported Ringless Voicemail Drop Supported SMS Marketing Supported Voice Broadcasting Supported	Categories Auto Dialer Supported Call Center Supported Call Tracking Supported Inside Sales Supported IVR Supported Power Dialers Supported Predictive Dialer Supported Sales Dialers Supported SMS Marketing Supported Telephony Supported Toll Free 800 Number Supported Virtual Phone Number Supported Voice Broadcasting Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported	Show More Features Auto Dialer Features Call Center Management Supported Call Recording Supported Call Reporting Supported Call Scripting Supported Lead Management Supported Power Dialer Supported Predictive Dialer Supported Preview Dialer Supported Progressive Dialer Supported Surveys Supported Call Center Features Blended Call Center Not Supported Call Logging Not Supported Call Recording Supported Call Scripting Supported Campaign Management Not Supported Database Supported Escalation Management Not Supported Inbound Call Center Not Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Not Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Supported Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported Inside Sales Features Auto-Dialing Supported Call List Management Supported Call Recording Supported Campaign Management Supported Dashboard Supported Data Management Supported Lead Capture Not Supported Lead Distribution Supported Lead Scoring Not Supported Performance Management Not Supported Predictive Dialer Features Call Monitoring Supported Call Recording Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Supported FCC Compliance Supported FTC Compliance Supported Lead Capture Supported Lead Management Supported Telephony Features Auto-Dialer Not Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Supported
Integrations APIANT Supported Stackreaction Supported Wufoo Supported Zapier Supported AWeber Supported ActiveCampaign Supported BoomTown Not Supported Capsule Not Supported ClickFunnels Supported Cognito Forms Not Supported Convert Experiences Not Supported HubSpot Marketing Hub Supported LeadMaster Not Supported Mailshake Supported Maintenance Care Not Supported NationBuilder Not Supported Unbounce Supported VisitorTrack Not Supported Workbooks Web Insights Not Supported iContact Supported Show More Integrations View All 25 Integrations	Integrations APIANT Supported Stackreaction Supported Wufoo Supported Zapier Supported AWeber Not Supported ActiveCampaign Not Supported BoomTown Supported Capsule Supported ClickFunnels Not Supported Cognito Forms Supported Convert Experiences Supported HubSpot Marketing Hub Not Supported LeadMaster Supported Mailshake Not Supported Maintenance Care Supported NationBuilder Supported Unbounce Not Supported VisitorTrack Supported Workbooks Web Insights Supported iContact Not Supported Show More Integrations View All 28 Integrations
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