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About

Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Ditch outdated hardware systems that are difficult to configure and expensive to maintain. Quickly make adjustments with Call Box's flexible and reliable VoIP system. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box delivers an optimal caller experience through custom call routing, specified time conditions, custom auto attendants, personalized voicemail greetings, and more. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Call Box connects callers to the right place as quickly as possible based on previous interactions, predicted agent success, and advanced call routing.

About

WaveStreet’s Hosted PBX System is a cloud-native telephony platform that delivers a full-featured business phone system over the internet, accessible and configurable through a web-based portal with no on-premises hardware required. You simply keep your existing numbers while gaining advanced call management features such as auto-attendant, call queuing, voicemail (with optional voicemail-to-email), enhanced caller ID, and detailed usage analytics. Native SIP Trunking services reduce call costs for VoIP-enabled sites, and Analog/PRI integration preserves compatibility with legacy PBX installations. Real-time provisioning tools let administrators add or remove extensions, adjust call routing, and monitor performance instantly, and built-in CRM connectors, preconfigured for platforms like Salesforce and Zendesk, ensure seamless workflow integration.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a comprehensive phone solution

Audience

Businesses seeking a solution that unifies modern VoIP and traditional PBX capabilities while delivering cost savings and CRM integration

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$14.99 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Call Box
Founded: 1988
United States
www.callbox.com

Company Information

WaveStreet
Founded: 2000
United States
wavestreet.com

Alternatives

Alternatives

Frontier SmartVoice

Frontier SmartVoice

Frontier Communications
Gphone

Gphone

GlobalPhone

Categories

Categories

Business VoIP Supported
Cloud PBX Supported

Integrations

Salesforce Not Supported
Zendesk Not Supported

Integrations

Salesforce Supported
Zendesk Supported
Claim Call Box and update features and information
Claim Call Box and update features and information
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