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About

Call Box provides comprehensive phone solutions that simplify communication and reduce inefficiencies in call handling. Ditch outdated hardware systems that are difficult to configure and expensive to maintain. Quickly make adjustments with Call Box's flexible and reliable VoIP system. Uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. Drive a culture of phone accountability with continuous feedback loops that change the outcome of a call before it ends. Call Box delivers an optimal caller experience through custom call routing, specified time conditions, custom auto attendants, personalized voicemail greetings, and more. Call Box presents your agents with customer history, lead source information, and performance indicators as live calls come into your business. Call Box connects callers to the right place as quickly as possible based on previous interactions, predicted agent success, and advanced call routing.

About

Fully featured, cloud-hosted, quality VoIP service for all your business needs. Nationally available, locally-owned in Southern Utah, and competitively priced to help your business succeed. Sign up on our site, choose how many phones you need, get us a copy of your bill, put in your information, and we completely do the rest from setup to training. Our rates are already low, but we'll match competitors' quotes just to prove it. We're so confident in our service, we don't have contracts because our service speaks for itself. Also, all our features are already included in the price, bundles, and packages are so 2009. Unlimited calls, SMS, eFax, dashboards, reporting, analytics, call recording, hold music, custom calendars, professional voice recording, ring groups, call flow management, IVR systems, automatic text sending, mass messaging, multi-media messaging, video calls, voicemail transcription, call logs, 24/7 customer support, etc.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a comprehensive phone solution

Audience

Businesses searching for a solution to their phone service and communication needs.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$17.95 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Call Box
Founded: 1988
United States
www.callbox.com

Company Information

Digivoice
Founded: 2018
United States
www.digivoice.com

Alternatives

Alternatives

Frontier SmartVoice

Frontier SmartVoice

Frontier Communications
CIS (Consumer Information Solutions)

CIS (Consumer Information Solutions)

Consumer Information Solutions

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Integrations

No info available.

Integrations

No info available.
Claim Call Box and update features and information
Claim Call Box and update features and information
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Claim Digivoice and update features and information