Call Agent AI

Call Agent AI

CallAgentAI
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About

Call Agent AI is a cloud-based AI receptionist and call automation platform for businesses that manage customer calls. It answers inbound calls, handles routine inquiries, qualifies leads, books or updates appointments, routes complex calls to staff, and supports outbound follow-ups and reminders. Teams can configure call flows, greetings, escalation rules, and follow-up actions, then review call logs, transcriptions, summaries, and analytics in a dashboard. The service connects with CRM, scheduling, and team communication tools, and supports webhooks for other systems. It is designed for small and growing businesses, customer support teams, call centers, and service organizations seeking to automate routine phone interactions while retaining human handoff when staff attention is needed.

About

Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and growing businesses, customer support teams, call centers, BPOs, and service-based organizations that handle customer calls.

Audience

Dealership GMs, service directors, and fixed ops leaders who want every call answered and every customer kept.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$45/month
Starter AI is $45/month and includes about 90 minutes. Growth AI is $120/month with about 750 minutes; Pro AI is $225/month with about 1,730 minutes. Monthly plans include minutes, with extra usage and automatic top-ups billed at plan-specific rates. Zoho CRM and webhook add-ons are $20/month and $25/month respectively on Starter and Growth; included on Pro and Enterprise. Enterprise pricing is custom.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CallAgentAI
Founded: 2020
Canada
callagentai.com

Company Information

Numa
Founded: 2019
United States
www.numa.com

Alternatives

No Alternatives

Alternatives

Categories

Categories

Integrations

CDK Global Not Supported
Cal.com Supported
DealerBuilt Not Supported
Dealertrack DMS Not Supported
ERA-IGNITE Not Supported
HubSpot CRM Supported
PBS DMS Not Supported
Slack Supported
Tekion Not Supported
VinSolutions Connect CRM Not Supported
Xtime Not Supported
Zapier Supported
Zoho CRM Supported

Integrations

CDK Global Supported
Cal.com Not Supported
DealerBuilt Supported
Dealertrack DMS Supported
ERA-IGNITE Supported
HubSpot CRM Not Supported
PBS DMS Supported
Slack Not Supported
Tekion Supported
VinSolutions Connect CRM Supported
Xtime Supported
Zapier Not Supported
Zoho CRM Not Supported
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Claim Call Agent AI and update features and information