Spectrum TeleTrack

Spectrum TeleTrack

Spectrum Voice Technologies
1.0 out of 5 stars
Cadecta Spectrum TeleTrack

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Cadecta:

About

Cadecta provides a centralized operations platform for non-medical home-care agencies, connecting the agency, branches, caregivers, clients, family members, visits, care plans, EVV records, invoices, and timesheets in one connected workflow. Agencies can manage caregiver and client information, services, authorizations, caregiver-client assignments, one-time and recurring schedules, visit instructions, and daily operations. Caregivers can use the mobile experience to view visits, access care instructions, clock in and out, complete tasks, add visit notes, report incidents, and receive schedule updates. Cadecta also supports EVV-ready visit records, private-pay invoicing, family payment access, documents, reports, notifications, approved caregiver hours, payroll-ready exports, permissions, security, and audit history, helping agencies maintain accurate records and streamline their day-to-day operations.
Spectrum TeleTrack:

About

Spectrum TeleTrack is a Cloud Based Home Care Scheduling, Tracking, Billing, and Management System that allows you to focus on growing your business. Our Customer Service Team is the best in the business. We offer a combination of hands on field and technical experience that is truly unique. No Home Care Software has a higher customer satisfaction rate. For 20+ years TeleTrack end users have enjoyed the ability to virtualize their Agency’s business operations. The combination of User-Friendly Admin Screens, Caregiver Portals, Family Portals, Smartphone Apps, and Integrated Texting, provides staff the ability to manage the business from anywhere. The intuitive nature of Spectrum TeleTrack coupled with our Team of Experts will allow you to achieve immediate improvements. We will streamline your business in a fashion that will increase revenue, lower overhead costs, and maximize your Agency’s profitability.
Cadecta:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Spectrum TeleTrack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Cadecta:

Audience

Non-medical home-care agencies, home-care agency owners, administrators, schedulers, care coordinators, supervisors, billing and payroll staff, caregivers, clients, and approved family members.
Spectrum TeleTrack:

Audience

Home care agencies searching for a complete Home Health Care platform
Cadecta:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Spectrum TeleTrack:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Cadecta:

API

Offers API Not Supported
Spectrum TeleTrack:

API

Offers API Not Supported
Cadecta:

Screenshots and Videos

Spectrum TeleTrack:

Screenshots and Videos

Cadecta:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Spectrum TeleTrack:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Cadecta:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Spectrum TeleTrack:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
Spectrum TeleTrack:

Pros & Cons from Real Users

Pros

  • Nothing, I don't have anything to say good about this product nor company, I would not recommend the service at all.

Cons

  • Poor very poor, by far the worse company to work with, I would not recommend this company unless you like Walmart and McDonald customer service. The owner of the company Fred shows very poor leadership skills and customer services, my company was billed incorrectly several times when I called to question the matter, I was told that no errors were found and after review they found errors where I was over billed. I called in regarding the billing matters several times. Another rep was equally as rude and unprofessional as Fred. Both had to call me back after review of my billing and tell me they were incorrect, and they indeed did find an issue. While discussing my issue both parties cut me off did not listen and continued to talk over me. Fred the owner even told me he was no longer going to allow me to have service and hung up on me. After researching the issue he called back and said he wanted to earn my service back and apology for the way the way he was on the phone with me, I listened to him and began to discuss my issue again and he then cut me off again and told me he wishes me the best of luck you can't make everyone happy has if me being displeased wasn't due to the disrespect, and rudeness along with several billing errors that was found. He told me how much of a credit I would be getting back and that he did also see where I called in. Fred told me that I emailed the company to stop a particular feature and I've never emailed the company, he kept telling me I did.
Cadecta:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Spectrum TeleTrack:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Cadecta:

Company Information

Cadecta
Founded: 2024
United States
www.cadecta.com
Spectrum TeleTrack:

Company Information

Spectrum Voice Technologies
Founded: 1986
United States
www.spectrumvoice.com
Cadecta:

Alternatives

Spectrum TeleTrack:

Alternatives

TeleTracking

TeleTracking

TeleTracking Technologies
Cadecta:
Spectrum TeleTrack:
Cadecta:
Spectrum TeleTrack:
Cadecta:
Space Homecare

Space Homecare

Rits Software
Spectrum TeleTrack:
Cadecta:
Spectrum TeleTrack:
Cadecta:

Categories

Spectrum TeleTrack:

Categories

Home Care Supported
Home Health Care Supported
Spectrum TeleTrack:

Home Care Features

Billing & Invoicing Not Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Not Supported
Insurance Management Not Supported
Payroll Management Not Supported
Scheduling Not Supported
Visit Verification Supported

Home Health Care Features

Billing & Invoicing Not Supported
Charting Not Supported
Electronic Signature Not Supported
Employee Tracking Supported
Medication Database Not Supported
Patient Intake Not Supported
Scheduling Not Supported
Time / Task Reporting Supported
Cadecta:

Integrations

No info available.
Spectrum TeleTrack:

Integrations

No info available.
Cadecta:
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Spectrum TeleTrack:
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