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About

Cacao is a Google review generation and management software built for multi-location restaurant chains, franchises, and retail businesses. The platform helps brands increase Google reviews across all their locations using geolocated QR technology that automatically redirects customers to the nearest point of sale. This allows restaurant groups and multi-location businesses to simplify review collection while improving the customer experience. Cacao centralizes all Google reviews, ratings, and location performance metrics into a single dashboard, making it easier for operations, marketing, and customer experience teams to monitor reputation across every store. Teams can analyze review trends, compare locations, detect negative feedback, and respond to reviews using AI-powered automation while maintaining brand consistency at scale. The platform integrates with Google Business Profile and POS systems to streamline review generation workflows.

About

LocalImpact helps businesses collect, manage, and showcase customer reviews from one simple dashboard. Send automated review requests by SMS, email, or link to get more reviews on Google and other review sites. Monitor all your reviews in one place and reply quickly using AI-generated responses. LocalImpact also helps you turn great reviews into marketing content. Display reviews on your website with widgets, share them on social media, and build trust with potential customers. With automation, reporting, and integrations, LocalImpact saves time and helps businesses improve their online reputation, increase visibility in search, and win more customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurant chains and franchises; multi location retails

Audience

SMBs, local service businesses, home service companies, agencies, franchises, restaurants, medical practices, auto dealerships, real estate professionals, and multi-location brands.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$30/month/user
Free Version Supported
Free Trial Not Supported

Pricing

$19/month
Discounts available for multi-location businesses.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I can centralize all the information of my 40 google profiles into a single dashboard which allows me to compare performance, identify negative reviews and track how the Cacao's reviews aggregator is performing

Cons

  • nothing really. So far it has been great. I have been using for over 2 years

Pros & Cons from Real Users

Pros

  • The product is straightforward, and the dashboard is easy to navigate. The widgets and templates can be customized, which is very important to me and my brand.

Cons

  • I look forward to ReviewsOnMyWebsite launching new features, such as more robust analytics.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cacao
Founded: 2023
Argentina
www.cacao.to

Company Information

LocalImpact
Founded: 2017
Canada
localimpact.com

Alternatives

Alternatives

Wooflo Pro

Wooflo Pro

Wooflo
RightResponse AI

RightResponse AI

RightResponse AI, Inc.
Zyene Reviews

Zyene Reviews

Zyene, Inc.

Categories

Categories

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Supported

Integrations

Google Business Profile Supported
Facebook Not Supported
Zapier Not Supported

Integrations

Google Business Profile Supported
Facebook Supported
Zapier Supported
Claim Cacao and update features and information
Claim Cacao and update features and information
Claim LocalImpact and update features and information
Claim LocalImpact and update features and information