Alternatives to Cacao
Compare Cacao alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Cacao in 2026. Compare features, ratings, user reviews, pricing, and more from Cacao competitors and alternatives in order to make an informed decision for your business.
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Rannko
Rannko
Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!Starting Price: $49 / month -
2
RepManager.ai
RepManager.ai
RepManager.ai is a review management software designed for businesses with multiple locations. The platform centralizes Google Reviews across locations in a single dashboard, enabling teams to monitor feedback, respond efficiently, and identify sentiment trends. The software uses AI-based sentiment analysis to categorize reviews and suggest response drafts based on tone and content. Users can define rules for automatic replies, such as responding to positive reviews without written comments. RepManager.ai supports multi-location reporting, allowing organizations to compare performance across branches and identify locations that require attention. Review invitations can be sent via email, WhatsApp, or QR codes to support ongoing review collection. The solution is suitable for franchises, retail chains, automotive dealers, hospitality businesses, and other organizations where local reputation plays a critical role.Starting Price: $10/month -
3
DAC Reputation Management
DAC Groupo
For multi-location businesses, monitoring and responding to online reviews can be an incredibly tricky, time-consuming, and—let’s face it—expensive task. With multiple review sites to keep track of and numerous reviews piling up on a daily basis, it can become almost impossible to keep up. DAC’s Reputation Management platform makes it possible for brands with multiple locations to quickly and efficiently pinpoint problems, take appropriate action, and track performance at every single location. You can conveniently monitor, manage, analyze, and mitigate bad reviews—and promote positive ones—in a single tool. Monitor and manage reviews across all major online review sites, including Google, Yelp, Facebook, TripAdvisor, and more. Respond immediately and efficiently, saving time and money—no need to visit each review site individually. Utilize pre-populated review responses to save even more time. -
4
ReplyOnTheFly
ReplyOnTheFly
ReplyOnTheFly is an AI-powered Google review response tool for small business owners. It monitors your Google Business Profile 24/7 and, when a new review arrives, emails you a personalized AI-written response in your brand voice — ready to approve and post in one tap. Unlike dashboard-based reputation tools, ReplyOnTheFly works entirely from email. No logins, no apps, no extra accounts for staff. Key features: • Email-first workflow — approve from any inbox • AI replies trained on your brand voice and tone • 24/7 real-time Google review monitoring • One-tap approve, or quick edit before posting • Auto-post mode for hands-free replies (Pro) • Multi-location support (Pro) • Free forever plan with unlimited AI drafts and 5 direct posts/month • Pro plan starts at $9.99/month Used by restaurants, salons, dentists, contractors, retail, and hospitality businesses managing their Google Business Profile.Starting Price: $9.99/month -
5
ReputationStacker
ReputationStacker
ReputationStacker consistently ranks as the #1 reputation management software for good reason: It helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers... automatically. This fully hands-off reputation management and review generation system automates review requests, monitors online reviews across major platforms, and protects your brand’s online reputation, allowing you to focus on running your business while the system works in the background. ReputationStacker’s reporting and analytics suite turns customer feedback from online reviews and NPS surveys into quantified, actionable insights you can use to improve operations & customer experience, and drive more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses looking to centralize reputation management, boost review volume, improve customer experience, and dominate local search results.Starting Price: $63 per month -
6
Localorm
Nuance Digital
Be Found and Stay Engaged with your customers! Be it a small business or multi-location enterprise or brand, we can help you enhance your online location presence, monitor, and manage your online reviews resulting in improved online reputation of your business. Manage your business listings, respond to reviews and generate periodic reports with Localorm dashboard. Do you know what your customers are saying about your business, your products and services online? It is important you listen to your customers and engage with them by monitoring and managing the online reviews. It is said, one negative online review or comment can be a 24% higher chance of losing a customer over your competition and can affect your online reputation. “Localorm” the user-friendly online reputation management tool is perfect for a business like yours. The cloud hosted Localorm Dashboard is ready and easy to use. Localorm helps you not only respond to your customers but provides you with insights. -
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Reputation.com
Reputation.com
Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.Starting Price: Contact Us -
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LocalClarity
LocalClarity
LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices. Programs available for businesses with 10 to 10,000 locations and agencies of all sizes. Core Offering: * Review Management * Local Listings * Local Social * Distributed Reporting * Performance Analytics * Competitor Tracking Distinctive Capabilities: * Bulk listing management * Review Sentiment * Automated Workflows * Generative AI Responses * App & Software Reviews * Language Workflows * Auto ResponseStarting Price: $12 per month -
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Up Review
Up Review
Up Review is a French SaaS platform designed to help local businesses such as restaurants, hotels, retail stores, and franchise networks manage their online reputation and customer engagement. The tool enables businesses to collect Google reviews directly at the point of sale through QR codes or NFC tags, increasing both participation and visibility on search engines. A key feature is the gamified contest system that encourages customers to leave a review in exchange for a chance to win a prize, making the process more interactive and rewarding. In addition to review management, Up Review offers automated marketing campaigns via SMS and email, fully customizable branding, and real-time performance tracking via a centralized dashboard. The platform is suitable for both independent businesses and agencies, offering white-label options and multi-account management. Up Review helps physical businesses boost their e-reputation and build stronger customer relationships.Starting Price: $29/month -
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GBPPromote
GBPPromote
GBPPromote is a Google Business Profile management and local SEO platform built for agencies, franchises, multi-location brands, and local businesses. It helps teams manage reviews, AI review replies, local rank tracking, geo-grid reports, GBP optimization, competitor monitoring, posts, media, bulk updates, analytics, and multi-location reporting from one centralized dashboard.Starting Price: $16/month -
11
Pluspoint
Pluspoint
Pluspoint is a comprehensive platform designed to optimize customer experience and reputation management for multi-location businesses. Offering tools for managing listings, reviews, customer surveys, and social media engagement, Pluspoint helps businesses attract, convert, and retain customers. With features like omnichannel messaging, automated review responses, and campaign management, it enables businesses to boost their online visibility, improve customer relationships, and enhance overall marketing efforts. The platform is ideal for industries such as automotive, healthcare, real estate, retail, and hospitality.Starting Price: $39/location/month -
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Trustist
Trustist
Make more sales because we get you stars in your organic Google search results. Your online rating will improve by using Trustist, we guarantee it! Collecting Reviews from multiple sources? See your online reputation in a snapshot. Share your amazing customer reviews automatically to your favorite social media platforms. We employ 2 tiers of aggregation, collecting reviews from any existing review platforms you use. First, at the location level (York, London, Etc.) Second, at the brand level (entire business) means you can view your reputation as a whole, down to each individual location you have. Using structure data and scheme markup we present your reviews from every review site to Google so that your organic Google Search listings and Google Maps listing display some amazing stars! (Google allows this for every page but your home page). Goadsby’s average rank on Google increased in 3 places! They saw a 60% increase in traffic in 6 months and a 5% increase in sales! -
13
Stratus Local
Click Rain
Powerful review management for your business. Companies of all sizes use Stratus to generate, monitor, and manage their online reviews. Centralize reviews from sites that matter. Never miss another review. Stratus pulls all Facebook and Google reviews into one central location. This allows you to reply to reviews, receive notifications on new or negative reviews, and monitor overall ratings - all from within one platform. There’s a smarter way to reply to reviews. Response templates make responding to reviews as easy as selecting a template and posting your response. Set up your own custom response templates or use our pre-built options to speed up your workflow. Strong business growth is based on metrics that matter. Review performance metrics give you the full picture across all your locations and sentiment analysis helps you understand the attitude or mood behind reviews.Starting Price: $39.99 per month -
14
Localyser
Localyser
Designed for multi-unit brands to give your team an online reputation solution that makes it simple for franchises and their franchisees to track reviews, message customers, generate feedback and gain insight. All-in-one dashboard. Localyser is a complete online reputation management platform with simple pricing for unlimited use that doesn't penalize you when your business grow. With Localyser we help you be on top of your outlets online reputation from digital listing to review management: - Gather, track & reply to all your online reviews - Manage all of your social media messages in one spot - Generate feedback to lift your star rating - View all your brands’ and locations insightStarting Price: $49 per location per month -
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Chatmeter
Chatmeter
Analyzing over 1.9 million locations and billions of customer reviews, social media mentions, and sentiment since 2009. Take control of the conversation around your multi-location brand or agency with Chatmeter’s all-in-one local SEO and business reputation management software. Chatmeter offers review management, listing management, local SEO management and many more online reputation management features for chains and agencies all from one easy to use dashboard. Trust Chatmeter’s dedicated customer success team with world-class NPS score of 76 to provide you with unparalleled support. Our easy onboarding process, monthly check-ins, and quarterly business reviews are the true secret to customer success. No matter where your business is listed, we help you reach the right customers every time. Chatmeter’s listing management software safeguards your business listings so you can rest easy knowing we’ve got you covered. -
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5th Star
5th Star
Protect your Business’s Online Reputation with 5th Star, The #1 Reputation Management Plugin for WordPress. 5th Star collects and manages reviews from your visitors. Positive reviews are redirected to the review platform of your choice (Google, Yelp, Trustpilot and More) while negative reviews are blocked and redirected to your email. Take control of your online reputation today with 5th Star! Get more Positive reviews and Block Negative reviews before they're posted publicly. 88% of the consumers trust online reviews from reliable review platforms as much as personal recommendations. 92% of customers are more likely to use a service or buy a product after reading a positive review from trusted review sites. Google and other search engines use reviews from major review platforms as a ranking factor in local search.Starting Price: $9.99 per month -
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Partoo
Partoo
Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!Starting Price: Free -
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Lifto.ai
LocalEnhance
Lifto.ai unifies Google Business Profile management, local rank tracking (Google Maps grid scans), AI-search visibility (GEO) monitoring, content automation, and review growth in one dashboard. Built for agencies and multi-location brands managing many locations at once. Plans range from a single-location Launch tier to a Growth tier for agencies with multi-location portfolio views, white-label reporting, and AI visibility monitoring, up to custom Scale plans for franchises and high-volume agencies.Starting Price: $99/month -
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goodreviews.io
goodreviews
All reviews collected integrate directly with Google – the worlds leading review platform. A recent study found that 17% of all clicks go to position one in Google’s local listings. From those who click 53% will then visit that business within 48 hours. That’s crazy. Over half of the people searching for businesses are ready to become a customer. Reviews are one of the most important SEO ranking factors for local business. If you serve a local area, either independently or as a large chain, then it’s imperative you collect reviews to outperform your competition. Unlike any other platform we ask returning guests to leave a review whilst they’re on your website. We return to brands we love. That’s why your website is the perfect place to collect more 5-star reviews. Goodreviews pulls in all your business locations and allows customers to leave a review with the location they had their experience.Starting Price: $49.99 per month -
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Famepilot
Famepilot Internet
Keep your customer experience organized in Famepilot. We handle tons of feedback every year for forward-thinking businesses around the world. 85% of customer interactions with your business are now taking place on your Google, Facebook, Twitter, Zomato, Apple, Bing and other location-specific and review pages– but, NOT on your website. Connect with the customers who promote your brand digitally. Famepilot helps automate the customer feedback process to capture your Net Promoter Score®, Sentiments over a period, Testimonials ,Online Reviews and Online Reputation. Famepilot monitors Google, Facebook, Twitter, and 20+ review sites for your business activities. We are increasing this list fast. You can suggest your industry specific site. Reply to all your customers who posted reviews any where online from a single Famepilot platform. Park comments for Employees to respond. Don't leave any customers unanswered. -
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Allfound
Allfound
Reputation Management Software For Any Business. Everything You Need to Generate, Monitor, and Manage Your Online Reviews. Use customer reviews to get ahead of the competition. Get new reviews, manage them and promote them across the web for 1, 10 or 10,000 locations. All from one dashboard. How does this work? Send a text Send a text from the Allfound dashboard or ask the customer to scan the QR Code. The customer leaves a review The customer issues an opinion by selecting a convenient platform. Choose Google, Facebook, TripAdvisor, or other platforms. Manage your brand reputation online. Analytics and communication under all brand profiles from one view. Local positioning. By having a healthy ecosystem of current reviews, you’ll show up at the top of local search results, so new leads will find and choose you first. Building trust 84% of consumers say that online reviews impact their purchase decision. Earn their trust before the conversation even starts. Impact on financial -
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Locl
Locl
Boost your online visibility, elevate your reputation, and effectively manage your social media across multiple locations with Locl's easy-to-use interface. One platform for managing Google Business Profiles, directories, reputation management, local SEO, analyzing performance insights, and more. All are designed to streamline workflows and increase revenues. Easily manage and update your business listings across the top 50+ directories from one dashboard. Ensure your business information is accurate and consistent, driving better local search visibility and helping customers find you effortlessly. Monitor customer reviews across platforms in real-time. Our tools protect your brand’s reputation by streamlining review management, boosting positive feedback, and improving customer satisfaction with professional replies. Keep your Google My Business profile secure with profile lock. Prevent unauthorized changes to your business details. -
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Boostly
Boostly
Boostly is a professional online reputation management service focused on helping businesses improve their ratings and grow customer traffic across popular review platforms. They support major sites such as Trustpilot, Google Maps, TripAdvisor, Yelp, Airbnb, and more. Boostly’s process begins with analyzing a business’s current reputation, followed by developing and implementing a customized strategy to address negative feedback and increase positive reviews. Their team actively manages reviews and monitors progress to ensure sustained improvements. Pricing varies by platform, with each review priced according to platform norms and minimum review requirements. Boostly’s case studies show significant rating improvements for restaurants, dental clinics, and hotels through genuine reviews from real users over several months.Starting Price: $17/month/1 task -
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Connect the Doc
Connect the Doc
Turn your happy patients into practice ambassadors and rank higher on Google with Connect the Doc’s review platform. Connect the Doc automatically asks your patients for feedback after their visit. Sit back, relax, and focus on providing the best quality of care. We’ll handle your online reputation so you don’t have to. Tired of positive reviews being posted on sites that your patients have never heard of? We help you generate authentic patient reviews on the sites that matter most: Google, Facebook, and other top industry-specific sites. Most patients looking for a nearby provider are looking on Google. Your rankings are largely impacted by the location of the patient searching as well as the recency, frequency, volume, and ratings of your reviews on Google and other top sites. More reviews mean higher rankings and more new patient leads. Choose from a variety of workflows to maximize your reputation goals. -
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Reziew
Reziew
Ratings and Reviews software that's scalable, dependable, and tailored to your needs. Let customers interact the way they want to. Selfies and photos of real people with your products. Collecting your customer's stories doesn't need to be all essays. Our advanced product review syndication features allow large volumes of reviews to be collected across different sites and markets. Large volumes of shared content bring together your worldwide market. Let customers interact the way they want to. Videos of real people with your products. Collecting your customer's stories doesn't need to be all essays. Identify trends in reviews to locate issues quickly. Geo-locate and categorize the issue quickly. Interacting with your customers shows them that you value their opinions and are willing to act upon them. This generates trust in you and your brand. Search engine optimization is a primary key to online visibility. -
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Reputation.ca
Reputation.ca
How often have you looked at a product or company and Googled “company name + reviews” before purchasing? How often have you Googled a company for another reason to see a star rating come up on the sidebar of the results? Reviews are an essential part of each and every business plan. Whether you are a restaurant, tech product, business owner or anything in between, your customers, clients or future employees are looking at reviews of your business. We offer software and services designed to improve your ratings on Google Reviews, TripAdvisor, RateMDs, Facebook Reviews and many more industry-specific reviews websites. We can help you establish the first impression you deserve with our reviews management plans. -
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GMBapi.com
GMBapi.com
Best Value Local SEO GMBapi.com is the value option for software to enhance your local visibility for large multi location Google Business Profile accounts. Agencies (SEO and SEA), freelancers handling lots of SMEs and direct customers love us. Manage your local brand, and post content, services and photos in bulk, and get an easy overview of all your Local Search priorities. Monitoring performance has never been so simple. Our A/B testing functionality makes difficult choices to maximise local visibility a straightforward task. Enhance your brands' reputation with handy reports for organisations that do both central and local reputation management, through features such as Ai powered review replies, competitive review reports (with targets to rank top1, 3 and 5) and insights into your deleted reviews. Keen on value? Use our free local geo grid - and monitor your competitors progress and ranking. Free two week testing & unbeatable pricing!Starting Price: $4 per listing per month -
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Moz Local
Moz
Moz Local helps you easily manage your local business listings and reputation on Google, Facebook, and other sites to help consumers find and choose your business. With automated listing management, duplicate deletion, and location data distribution, plus reputation management, you can maintain accurate listings on the sites that matter most, respond to reviews, and post updates and offers. Moz Local provides continuous syncing of location data to our partner network so that consumers are seeing the most accurate information. Our extensive review process helps ensure your location data is cleaned up, consistent, and properly formatted. Keep your finger on the pulse of what your customers and prospects are saying about you, engage with them to share news, offers, and updates, and manage your business's online reputation. Gain valuable insights with reports and analytics, including the Visibility Index, online presence score, and profile completeness, so you know when to take action.Starting Price: $20 per month -
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Surefire Local
Surefire Local
Get more Google visibility & traffic. Consistently respond to reviews & get higher local search engine rankings. Use Geo Location Check-ins to post localized content, telling search engines what work you do & where. Easily manage online reviews in one place. Handle negative reviews quickly. Rank first in search engines by generating more reviews. Stand out to customers by maintaining a strong online reputation. Get more referrals by providing excellent service to your existing customers, from their first call to the final day of your project. Develop a referral program to ensure a steady stream of new customers. Build a company culture that encourages referrals. Attract & engage repeat customers via email marketing that keeps your business top of mind. Let customers schedule appointments online, generating more appointments and saving time. Discover which content resonates most with target customers. -
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ReviewBuzz
ReviewBuzz
It’s easier than ever to get the most reviews on the sites that matter with one-click review requests, and text message communications. Send requests from your desk, or have your team send them from the field. Easily sort and filter by employee, location, review site and channel. Get alerts and quickly respond to negative reviews to create great customer experiences. A quick glance at all your KPIs lets you know exactly how your company and team are performing. Plus, get instant alerts and quickly discover actionable trends to grow your online reputation. Once you choose and prioritize the review sites you want, our system automatically directs customers to the one that works for them. A seamless experience for the customer means more reviews for you. Show off all of your reviews from across the web, along with your business information and social feeds, all in one place.Starting Price: $147 per month -
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Ziksta
Ziksta
Ziksta is a restaurant feedback intelligence platform designed to help multi-location restaurant brands monitor customer experience and identify operational issues before they impact public ratings. The platform collects data from Google Reviews and in-store guest feedback, then uses AI-driven sentiment analysis and NPS tracking to uncover outlet-level performance signals. Instead of simply displaying feedback, Ziksta converts customer comments into clear operational insights and recommended actions for each restaurant location. This allows management teams to detect problems such as slow service, cleanliness concerns, or inconsistent food quality early. By highlighting which outlets are at risk and why, Ziksta enables restaurant operators to intervene quickly and protect their brand reputation. The platform provides a unified dashboard that leadership, operations teams, and outlet managers can easily understand.Starting Price: $50 -
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Reply Champion
Reply Champion
Reply Champion is an AI-powered Google review management tool built for small businesses. It generates personalized, brand-consistent responses to customer reviews in seconds; in over 50 languages. Built-in review request campaigns make it easy to ask customers for reviews, helping businesses grow their online reputation on autopilot. Unlike generic review management platforms, Reply Champion offers HIPAA-compliant response modes for healthcare providers and legal ethics compliance for law firms, making it the only review response tool purpose-built for regulated industries.Starting Price: $10/month -
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Empower Reviews
Empower Reviews
EmpowerReviews is an automated reputation management platform, developed to empower business owners to proactively control and expand their reputation. Our technology allows small business owners to request and manage positive reviews, address negative reviews and develop their brand reputation online. We make it easy, so you can focus on your business! Maximize efficiency - eliminate countless hours needed to generate positive reviews. Customers automatically receive a simple form to provide feedback. Customer feedback and online reviews are gathered a central control panel that displays the rating scores and reviews. Positive reviewers are automatically signed in and routed to Social and Directory sites like Google and Facebook. Email notifications provide real-time alerts when feedback is provided. Negative reviews are captured for internal use, but are not published. -
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Trustpilot
Trustpilot
Grow brand trust. Show brand trust. Trustpilot reviews get you closer to your customers and power your business forward. Built on honesty and transparency, Trustpilot is the people's choice for reviews. With over 400,000 businesses reviewed and 1.1 trillion ratings and reviews displayed in Google annually, companies use Trustpilot to establish credibility and improve their reputation. Get great reviews by making it easy for customers to leave reviews. Tap into your customers' desire to share their experiences and build your brand. Increase conversions with the power of your customers. Share your best reviews everywhere customers are looking. Turn customer reviews into increased influence and sales. Trustpilot is the world's most powerful review platform. Every heartfelt review helps create ever-improving experiences for both people and companies.Starting Price: $199.00 per month -
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SCORIXA
SCORIXA
SCORIXA is the first Google review management platform that calculates the exact monthly revenue your business loses from negative reviews. Not estimates — real dollar amounts, broken down by issue, by review, by month. Enter your business name and within 60 seconds SCORIXA scans up to 150 Google reviews, identifies revenue-draining issues, and builds a prioritized recovery plan starting with the fixes worth the most money. AI generates personalized reply drafts for every negative review. TOS violation detection flags fake reviews and writes dispute letters. Competitor intelligence shows how you stack up against local rivals. The Recovery Center ranks every open review by dollar impact so you always know what to fix first. Built on Harvard Business School research showing a one-star increase drives 5-9% more revenue. For restaurants, hotels, salons, clinics, and any local business that depends on Google reviews.Starting Price: $39/month -
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Wooflo Pro
Wooflo
Is your local business finding it hard to attract new customers? With 85% of consumers trusting online reviews as much as personal recommendations, your online reputation is crucial for success. Poor visibility and negative feedback can significantly hinder growth, but Wooflo Pro is here to help. This AI-powered platform is designed specifically for local businesses, providing essential tools to generate, monitor, and respond to reviews across multiple platforms. With Wooflo Pro, you can effectively manage your online presence& enhance your reputation. Key Features: ✅ AI-Powered Review Management ✅ Business Location Management ✅ Integration with 20+ Review Sites ✅ Advanced Negative Feedback Protection Review Management Tools ✅ Multichannel Review Management ✅ Review Generation Tools ✅ Comprehensive Insights & Analytics Local SEO Enhancement ✅ High GMB Rankings ✅ Enhanced Visibility ✅ Dynamic Review Showcase on Website & Social MediaStarting Price: $29 per month -
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Endorsa
Endorsa
Endorsa is a SaaS platform that automates Google review generation and management to help businesses boost their local SEO, enhance online reputation, and attract more customers—effortlessly. By combining SMS & email automation, AI-powered review responses, and actionable analytics, Endorsa saves businesses time while driving measurable growth. Core Features 1. Google Business Profile (GBP) Integration: 2. SMS & Email Integration & Automation 3. AI-Powered Review Management 4. Seamless Integrations 5. Contact Merging 6. Review Analytics 7. Local SEO ToolStarting Price: $49/month -
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Social Places
Social Places
Social Places: Considered The New Kid on the Block in MarTech Innovation Social Places is redefining how multi-location businesses connect with their customers. Our robust suite of tools with optional AI assistance, includes Listings & Reputation Management, Impactful Dynamic Local Content, Listening, Local Ads & Data Visualisation, and Bookings - empowers businesses to engage, grow, and thrive at every local touchpoint. With over 440 enterprise clients across Franchising, Restaurants & QSR, Banking, Retail, Healthcare, and Automotive, our tools and insights are designed for all experience levels and built to drive measurable impact across businesses of any scale. Proudly achieving and sustaining a 97% customer retention rate over the last four years, we’ve proven that MarTech doesn’t have to be expensive or complicated. Our mission is clear: a simplified solution to streamline and amplify the power of local engagement, making it effortless and impactful.Starting Price: Based on Location Count -
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Reviews Manager
Reviews Manager
Reviews Manager simplifies online review management for businesses, automating feedback collection via email and SMS and guiding customers to share their experiences on major platforms, including Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. Reviews Manager’s centralized dashboard aggregates reviews enabling businesses to monitor, respond, and share feedback efficiently. Designed for businesses of all sizes, Reviews Manager offers in-depth analytics, AI-powered response suggestions, and seamless integration with popular website builders. Enhance your online reputation, improve customer engagement, and drive business growth with Reviews Manager's comprehensive review management software.Starting Price: $40 -
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Paddle CRM
Paddle CRM
Paddle CRM is an all-in-one platform combining CRM, marketing automation, lead capture, reputation management, AI-powered engagement, and client communication into one cohesive system. Designed specifically for local service businesses, Paddle CRM eliminates the need for a patchwork of disconnected tools. Users get access to contact management, sales pipelines, calendar booking, SMS/email automation, funnel and website builders, review generation tools, and real-time AI assistants to help them nurture leads, book appointments, and close deals faster—all from a single dashboard. Whether you're a solo contractor or part of a multi-location business, Paddle CRM provides the infrastructure to grow your business more efficiently.Starting Price: $197 per month -
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RatingFlow
RatingFlow
RatingFlow is a review management tool that helps local businesses collect more 5-star Google reviews while keeping negative feedback private. Instead of sending every customer straight to your Google listing and hoping for the best, RatingFlow uses an intelligent rating threshold to route happy customers (4-5 stars) directly to Google, while quietly redirecting unhappy customers (1-3 stars) to a private feedback form you control. The result: your public rating climbs, and the issues that would have become damaging public reviews land in your inbox instead, where you can actually fix them. The setup is built for non-technical business owners. You connect your Google Business Profile in a single click, set your rating threshold, customize the funnel with your logo, colors, and messaging, and you're live in roughly five minutes.Starting Price: $97/month -
42
BrandWizard
BrandWizard.io
A single automated platform for comprehensive reputation management and online presence. We find duplicates and fakes of your locations in order to always bring customers to the correct address, not to lose positions in search results and customer reviews. Collect reviews from popular digital services, receive notifications of new ones and respond to them from a single account. BrandWizard uses machine learning to identify the content of photos in your listings and allows you to send complaints and delete the irrelevant ones. Monthly analytical report on the status of your company’s online presence. Analyze how your competitors work with reviews and what is the rating of their locations to improve your reviews strategy. Connect your employees or franchisees to BrandWizard with the ability to distribute access rights. -
43
AreTheyHappy
AreTheyHappy
AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence. • Review Management • Social Media Management • Team collaboration & auto-updating tasks • Smart ticketing surveys • Automated reporting The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc) One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams. The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences. Start with a 14 days free trialStarting Price: €49/location/month -
44
gominga
gominga eServices
Manage all your online reviews with gominga! Your one-stop-shop for ratings, reviews and Q&A! Monitoring, alerting, analysis and customer interaction: market research and customer care at the digital pos! With our Review Manager you can analyze product reviews and questions from a variety of eBusiness platforms and respond to individual customer opinions directly from the SaaS tool. Numerous functions such as email alerting and an issue management system make your work easier. We help you control your reviews on Google My Business: Increase your revenue by taking customer feedback serious. Analyze your stores’ strength and weaknesses. Respond to reviews to best showcase your business on Google. With gominga you can shape your brand, intensify customer loyalty and collect product information – we can help you. Drive your business with an active review management! Benefit in several ways from increasing sales to strengthening your brand! -
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Aireview
Aireview
Aireview is a comprehensive SaaS platform designed for small and medium businesses to efficiently manage their online reputation. It integrates with multiple review platforms such as Google, Facebook, and Yelp to aggregate reviews into a single dashboard. Powered by AI, Aireview automates professional and personalized review responses in seconds, helping businesses save time and overcome language barriers. Key features include: Automated review responses tailored to customer feedback Multi-platform review aggregation and management AI-driven sentiment analysis to prioritize and highlight reviews QR code generation to encourage customers to leave reviews easily Automation of review request campaigns via email and SMS to proactively gather feedback Display of positive reviews on business websites to boost SEO and customer trust Full onboarding and dedicated support for seamless setup Flexible pricing plans with free trial optionsStarting Price: $40/month -
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Grade.us
Grade.us
Grade.us is a cloud-based reputation and review management platform that is ideal for digital marketing agencies, SEOs, and brands. Grade.us features include review generation, review monitoring, and marketing online reviews. With Grade.us, users are able to collect customer reviews using email and drip campaigns as well as a range of tools. Get notifications of new reviews on Google, Facebook and 100+ industry specific review sites. Share your best reviews on your website with our WordPress plugin and floating carousel widget. Automatically post your great reviews on social media channels. Grade.us comes with a full set of reseller tools that allows agencies to white label the service, generate leads, and grow their reputation service offering.Starting Price: $180.00/month -
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EmbedReviews
EmbedSocial
EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews. Just provide simple permissions to your social media platforms and review site accounts and let the system fetch all your reviews. The software will connect to your Google and Facebook accounts, generate the reviews, you can monitor reviews, and pick which one you want to be displayed. Users can collect reviews on any website in a web-collect form and send email or SMS requests for more.Starting Price: $29 per month -
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Locus Intelligence
Locus Intelligence
Locus Intelligence is a location intelligence platform built for enterprise and multi-location businesses. It provides centralized monitoring and analysis of location-level visibility, reputation, and performance across platforms such as Google Business Profile. The platform aggregates key signals including search impressions, customer reviews, average ratings, and engagement actions. Businesses can track calls, website clicks, and direction requests to better understand customer intent at each location. Locus Intelligence helps identify performance trends, anomalies, and changes across multiple locations in real time. This allows teams to act quickly on issues before they impact brand visibility or customer trust. Overall, the platform delivers structured oversight and governance for large-scale location data. -
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ReviewBot
ReviewBot
ReviewBot’s real-time review tracking helps you keep a pulse on what your customers are saying so you never miss a beat. Easily get reviews in Slack, Zendesk, email, or wherever your team works. ReviewBot scans reviews on the iOS App Store, Mac App Store, Google Play, Google My Business, Yelp, Amazon from all around the world. With built-in features like filtering by star level, we make sure you only get the notifications you want. No need to visit each app store or stare at another dashboard. ReviewBot lets you stick to the tools your team is already using, with integrations for Slack, Microsoft Teams, Zendesk, and others. Be quick and strategic by gathering all of your reviews and reports in one convenient location. Prevent your ratings from being dragged down or having new customers turned away because you couldn’t act fast enough when there’s a problem with your app or business. With ReviewBot, every review pops up with it's own deep link so you can instantly reply within the app. -
50
SurgePoint
SurgePoint
SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.
