CSM CXP

CSM CXP

CSM Technologies
OneVu

OneVu

IEG4
+
+

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About

CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology.

About

IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalized answers to the most common questions you are frequently asked already. As well as providing the ability for customers to submit and track the progress of over 300 different pan-council services. With over 30% of telephone calls related to progress checking or failure demand chasing, OneVu stops this with progress checking on every single online form. A library of 250+ forms is available from day one to get you up and running fast and with eDesigner you can add even more. OneVu comes with an open process – a next-gen workflow engine capable of having multi-stage processes that can be tracked by the citizen online within their OneVu account.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Governments that want to offer a good citizen experience

Audience

Governments wanting a powerful Citizen Engagement platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CSM Technologies
Founded: 1998
India
www.csm.tech

Company Information

IEG4
Founded: 2006
United Kingdom
www.ieg4.com/onevu

Alternatives

Alternatives

Objective Build

Objective Build

Objective Corporation

Categories

Categories

Integrations

Patchworks

Integrations

Patchworks
Claim CSM CXP and update features and information
Claim CSM CXP and update features and information
Claim OneVu and update features and information
Claim OneVu and update features and information