CSM CXPCSM Technologies
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OneVuIEG4
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Related Products
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About
CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology.
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About
IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalized answers to the most common questions you are frequently asked already. As well as providing the ability for customers to submit and track the progress of over 300 different pan-council services. With over 30% of telephone calls related to progress checking or failure demand chasing, OneVu stops this with progress checking on every single online form. A library of 250+ forms is available from day one to get you up and running fast and with eDesigner you can add even more. OneVu comes with an open process – a next-gen workflow engine capable of having multi-stage processes that can be tracked by the citizen online within their OneVu account.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Governments that want to offer a good citizen experience
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Audience
Governments wanting a powerful Citizen Engagement platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCSM Technologies
Founded: 1998
India
www.csm.tech
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Company InformationIEG4
Founded: 2006
United Kingdom
www.ieg4.com/onevu
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Categories |
Categories |
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Integrations
Patchworks
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