CSM CXP vs. Granicus Comparison Chart

CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.

FuelForce is a reliable and easy-to-use wireless fuel management software solution developed by MultiForce Systems. Known for its quality, wide dispenser integration, long-term reliability, and superior customer support, FuelForce enables fleet owners to control fuel costs and run their day-to-day operations seamlessly with an advanced fuel management reporting system. Key features include fuel cost reporting, fuel inventory, and vehicle activity tracking, visual dashboard, software and hardware integration, drive and fueling records, open API and more. Customers utilize keypad, credit card, RFID keys and cards, barcodes, vehicle tags and custom credentials for fuel authorization. Available web based software and traditional hosted software options. Procurement Options include Sourcewell cooperative purchasing contract, GSA Federal Government contract, local distributors or through the corporate office.

QUALO is a scalable, cloud-based software platform that addresses common data output and visualization challenges in behavioral health, community health, and healthcare, providing valuable insights without overwhelming clients, staff, administrators, and funders. The system combines data collection tools with customized evidence-based practice supports, ensuring the right information is collected at the right time. Additionally, it incorporates care coordination features that are specifically catered to meet the needs of human service providers. QUALO was built to integrate with other systems, including electronic health records, as a single point of data entry to augment the inherent data output and visualization limitations EHRs often present. Plus, QUALO’s responsive mobile friendly design ensures the platform can be accessed from any device, streamlining the entire data collection process.

gtechna is the smart parking solution trusted by some of the world’s leading cities, offering unmatched efficiency and convenience. gtechna cloud-based parking enforcement and management solutions empower municipalities, transportation agencies, and universities with state-of-the-art applications that maximize revenue, reduce operational costs, and enhance the driving experience. When you choose gtechna, you’re investing in a partnership with a proven parking enforcement and management industry leader, continually innovating to stay ahead of the curve. Our solutions are already transforming cities like Washington, D.C., Boston, Pittsburgh, Toronto, and Vancouver, and now you can join them in embracing the future of parking. Upgrade to the smart and scalable technology that delivers results today and builds the parking infrastructure your community needs tomorrow.

Casebook is a leading provider of highly configurable human services software. We understand that every human services organization, social services agency, or community services nonprofit has unique needs and requirements. Our comprehensive cloud-based solution is designed to streamline operations from intake to reporting. Unlike generic information management software, Casebook is tailored specifically for the distinct needs of human services professionals. We have collaborated closely with industry experts to ensure that our platform effectively addresses your essential data management and reporting tasks on a daily basis. Select Casebook as your trusted human services software solution and discover the power of a platform meticulously designed to enhance service delivery and reporting, while optimizing your organization's overall efficiency. Contact Us to learn more about our purpose-built platform for human & social services and our scalable per-user pricing options.

Bend, don’t break with Titan’s flexible business solutions and forms for Salesforce. Our scalable Salesforce Forms and software is rapidly developing a reputation as the gold-standard in Salesforce integration, and it’s easy to see why. Slash time to market, nuke code, and tackle any use case on a single platform. Our best-of-breed forms in Salesforce and applications cater to any industry and it’s our mission to provide custom solutions for difficult problems. Build web portals, sign documents, generate docs, send surveys, automate contracts, fill out forms in Salesforce, and so much more in just a few simple clicks. No code required and AI assisted! This is all 100% Salesforce integrated, empowering you to send data to the #1 CRM and pull it back in real-time. No other product on the market does it better or faster. Our customers and partners are the heartbeat of Titan. If you need a feature, simply request it via our Titan X Lab and we will consider it for our roadmap!

Trusted by more than 25+ million users worldwide, Jotform is an all-in-one platform that offers powerful tools for effortless data collection and management, including its popular drag-and-drop Form Builder. Create digital forms and surveys for your business without any coding to collect leads, contact information, files, appointments, payments, e-signatures, and whatever else you need. Build your own form from scratch, or customize 10,000+ ready-made templates for contact forms, order forms, feedback surveys, registration forms, and much more. Go beyond the basics with advanced features like conditional logic, autoresponder emails, and 200+ integrations with popular apps. Make the most of your data by turning responses into personalized PDFs with Jotform PDF Editor, visual reports with Jotform Report Builder, or tasks in an automated approval flow with Jotform Approvals. Create an online store with Jotform Store Builder — no coding required.

Aurigo Essentials is a versatile, modern, mobile-friendly, AI-powered cloud software solution that’s purpose-built for local government agencies to manage capital construction and maintenance projects. Essentials not only improves operational efficiency, it fosters trust through a collaborative environment for stakeholders and the community, making a sustainable impact on the management of public infrastructure and facilities.

Collaborate is customizable case management software for non-profits and social services agencies with teams of 5+ staff. It's built to easily track intakes, services, goals, outcomes, and funder reports. Collaborate includes intelligent core features like case history, medical exams, clinical assessments, test results, custom reports, & more. Manage documents and electronic signatures, collect data from external forms, and handle referrals to and from outside organizations. Also supports integrations with external systems. Onboarding includes expert configuration and staff training. After Go-Live, benefit from monthly reports consultations with your account manager, complete online help, and exceptional customer support. To help protect your clients' data, Collaborate is HIPAA and SOC 2 Type 2 compliant.

Reduce wasted fuel and increase services per hour with drag-and-drop dispatching and an easy tablet app. Automate time-consuming office tasks, streamline office workflows, and finally get home at a reasonable hour. Blow past service expectations with a convenient, mobile-first experience your customers will appreciate. Stop hunting for buried critical customer info and start pricing and adding service easily and accurately while resolving issues in less time with fewer clicks and modern search. Understand why drivers are idle, bill when containers are overloaded and help new drivers find the container as if they've serviced it a hundred times. Stop hunting for buried critical customer info and start pricing and adding service easily and accurately while resolving issues in less time with fewer clicks and modern search.