CSG Encompass

CSG Encompass

CSG International
WinCable

WinCable

Great Lakes Data Systems
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About

In today’s digital world, operators need to do everything from creating personalized offers in real time to consumer markets of one, to managing enterprise customers with hundreds to thousands of relationships. This will require increasing process agility, go-to-market pricing and bundling flexibility, and precision insights across all operations, from customer care to network management, from charging to revenue management, from content to partner management and beyond. CSG Encompass is a single solution for real-time rating, charging and billing, reducing costs and increasing consistency across your organization. Launch new services and scale quickly with a future-proofed architecture that grows with your business. Offer any pricing model and accept any type of payment, and maintain a unified view of the customer with pre-integrated customer management.

About

While WinCable has served hundreds of operators faithfully for more than a decade, the platform has evolved into what’s been described by operators as “fresh, clean, calming, and full of awesomeness.” Offering the same broad functionality operators have come to expect from GLDS, BroadHub represents an upgrade in usability, performance, and aesthetics. While some companies focus on only one discipline and expect broadband service providers to hire a company to integrate these disciplines into a custom solution, GLDS believes this approach is inefficient and unnecessary and results in a bloated, integrator-dependent solution. Instead, GLDS offers a purpose-built suite of solutions that are pre-integrated, and work to deliver a seamless operator and customer experience. Wrap GLDS hosting services around BroadHub and you have the leading customer management system of it’s kind, all from the convenience of a virtual, cloud-based session.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses looking for a billing and customer management solution for their specific needs

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CSG International
Founded: 1994
United States
www.csgi.com/products/encompass/

Company Information

Great Lakes Data Systems
www.cablebilling.com

Alternatives

Alternatives

Alepo Digital BSS

Alepo Digital BSS

Alepo Technologies
OmniCare

OmniCare

Sigma Software Solutions
CSG Encompass

CSG Encompass

CSG International
Verax OSS/BSS Suite

Verax OSS/BSS Suite

Verax Systems

Categories

OSS/BSS Supported

Categories

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Customizable Billing Not Supported
Flexible Rate Tables Not Supported
Internet Not Supported
Order Management Not Supported
Post-Paid Systems Supported
Pre-Paid Systems Not Supported
Provisioning Not Supported
Rating Not Supported
Self Service Portal Not Supported
Service Order System Not Supported
VoIP Not Supported

Integrations

Amazon Web Services (AWS) Supported
Microsoft Azure Supported
Vertex Supported

Integrations

Amazon Web Services (AWS) Not Supported
Microsoft Azure Not Supported
Vertex Not Supported
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Claim CSG Encompass and update features and information
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