CSG Encompass

CSG Encompass

CSG International
IconWave Radius

IconWave Radius

iconwavetech
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About

In today’s digital world, operators need to do everything from creating personalized offers in real time to consumer markets of one, to managing enterprise customers with hundreds to thousands of relationships. This will require increasing process agility, go-to-market pricing and bundling flexibility, and precision insights across all operations, from customer care to network management, from charging to revenue management, from content to partner management and beyond. CSG Encompass is a single solution for real-time rating, charging and billing, reducing costs and increasing consistency across your organization. Launch new services and scale quickly with a future-proofed architecture that grows with your business. Offer any pricing model and accept any type of payment, and maintain a unified view of the customer with pre-integrated customer management.

About

A complete end to end OSS/BSS Solution Platform which helps ISP's and telecom operator run their broadband business. The solution helps service providers streamline their operations , automate billing, reduce infrastructure costs and expand business at a faster pace. We believe in working as an extended team to our clients and understand the need of immediate support when needed. Due to no license purchase investments on database and OS , our solution helps reduce capital investments in hardware Infrastructure. Our solution is accessible to teams who are on the field and need instant access to data to perform their duties. Accessibility to data is provided through Mobile Apps. Our well defined processes and guidelines helps in easy and faster migration without hassels. Our solution is highly scaleble which can support million of subscribers from a single instance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses looking for a billing and customer management solution for their specific needs

Audience

Companies searching for a solution to bring operational efficiency, personalize customer experience, create new revenue streams and reduce total cost of ownership

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CSG International
Founded: 1994
United States
www.csgi.com/products/encompass/

Company Information

iconwavetech
Founded: 2014
India
www.iconwavetech.com

Alternatives

Alternatives

Cadebill

Cadebill

MCL Systems
Alepo Digital BSS

Alepo Digital BSS

Alepo Technologies
TimelyBill

TimelyBill

Bill Perfect Inc.
Verax OSS/BSS Suite

Verax OSS/BSS Suite

Verax Systems
PortaSwitch

PortaSwitch

PortaOne

Categories

OSS/BSS Supported

Categories

Billing and Provisioning Features

Billing & Invoicing Supported
Carrier Access Billing Not Supported
Contract Management Not Supported
Customer Accounts Not Supported
Customizable Billing Supported
Flexible Rate Tables Supported
Internet Supported
Order Management Supported
Post-Paid Systems Supported
Pre-Paid Systems Supported
Provisioning Supported
Rating Not Supported
Self Service Portal Supported
Service Order System Not Supported
VoIP Not Supported

Wireless Expense Management Features

CRM Supported
Custom Rate Plans Not Supported
Discount Management Supported
Metered Billing Supported
Move / Add / Change Options Supported
Procurement Management Not Supported
Split Billing Supported
Supports WiFi Hotspots Supported
Usage Reporting Supported

Integrations

Amazon Web Services (AWS) Supported
Microsoft Azure Supported
Vertex Supported

Integrations

Amazon Web Services (AWS) Not Supported
Microsoft Azure Not Supported
Vertex Not Supported
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Claim CSG Encompass and update features and information
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