CSE Service ManagerCSE Education Systems
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Related Products
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About
CSE Service Manager is a multi-faceted school asset management system, enhanced help desk and remote monitoring software tool. It comprises three distinct yet complementary core elements aimed at helping schools improve not just IT efficiency but also efficiency across wider school systems and assets. CSE Service Manager is entirely cloud-based meaning the range of facilities can be available to you whether you are accessing them from within the school or remotely. And, because it is web-based, it is available on any device that supports a web browser. CSE Service Manager supports single site schools as well as MATs.
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About
Incident IQ is committed to supporting teaching and learning by transforming technology support, asset management and services delivery to meet the needs of today’s K-12 schools. Incident IQ is transforming K-12 workflows by digitizing service delivery to empower students, teachers, and support teams. From help desk ticketing and IT asset management to maintenance work orders and beyond, Incident IQ is revolutionizing the way school districts provide and manage services. Get learning devices into students' hands quickly. Easily check devices in and out. Track previous ownership, storage location, and more. Enterprise-level asset management tools, built for the scale of today’s K-12 technology. Asset management software is a centralized system that allows your organization to track important asset information in real-time. This decreases administrative costs, streamlines service management processes, and gives your organization greater visibility into asset usage and maintenance.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Schools that need an IT management system
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Audience
Organizations and companies looking for a solution to manage their K-12 support operations
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingPricing based on district student enrollment
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCSE Education Systems
Founded: 1995
United Kingdom
cse-net.co.uk/products/cse-service-manager/
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Company InformationIncident IQ
United States
www.incidentiq.com
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Categories |
Categories |
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Asset Tracking Features
Activity Tracking
Supported
Audit Trails
Supported
Barcoding / RFID
Supported
Checkout / Check-In
Supported
Depreciation Tracking
Not Supported
Disposal Tracking
Not Supported
Inventory Management
Supported
Location Tracking
Supported
QR Codes
Supported
Reservations
Not Supported
Service History
Supported
CMMS Features
Asset Tracking
Supported
Calibration Management
Not Supported
Inventory Control
Supported
Key & Lock Management
Not Supported
Mobile Access
Supported
Preventive Maintenance
Supported
Purchasing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Not Supported
IT Asset Management
Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Supported
Forecasting
Not Supported
Inventory Optimization
Not Supported
Kitting
Not Supported
Manufacturing Inventory Management
Not Supported
Mobile Access
Supported
Multi-Channel Management
Not Supported
Product Identification
Supported
Reorder Management
Not Supported
Reporting/Analytics
Supported
Retail Inventory Management
Not Supported
Supplier Management
Not Supported
Warehouse Management
Not Supported
School Management Features
Bookstore Management
Not Supported
Cafeteria Management
Not Supported
Curriculum Management
Not Supported
Facility Management
Supported
Financial Management
Not Supported
Higher Education
Not Supported
Housing Management
Not Supported
Independent / Private
Supported
K-12
Supported
Library Management
Not Supported
Online Calendar
Not Supported
Online Payments
Not Supported
Parent / Student Portal
Supported
Preschool
Not Supported
Reporting/Analytics
Supported
School District
Supported
Special Education
Not Supported
Vocational / Trade Schools
Not Supported
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Integrations
Aeries
Not Supported
Chrome Remote Desktop
Not Supported
ClassDojo
Not Supported
Evernote
Not Supported
FileWave
Not Supported
Formative
Not Supported
Google
Not Supported
Gradelink SIS
Not Supported
Infinite Campus
Not Supported
LogMeIn Rescue
Not Supported
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Integrations
Aeries
Supported
Chrome Remote Desktop
Supported
ClassDojo
Supported
Evernote
Supported
FileWave
Supported
Formative
Supported
Google
Supported
Gradelink SIS
Supported
Infinite Campus
Supported
LogMeIn Rescue
Supported
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