CSE Service Manager

CSE Service Manager

CSE Education Systems
Groundskeeper

Groundskeeper

RSJ Software Ltd
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About

CSE Service Manager is a multi-faceted school asset management system, enhanced help desk and remote monitoring software tool. It comprises three distinct yet complementary core elements aimed at helping schools improve not just IT efficiency but also efficiency across wider school systems and assets. CSE Service Manager is entirely cloud-based meaning the range of facilities can be available to you whether you are accessing them from within the school or remotely. And, because it is web-based, it is available on any device that supports a web browser. CSE Service Manager supports single site schools as well as MATs.

About

Groundskeeper is self-hosted IT monitoring software for schools and academy trusts. It brings information from school IT systems—including servers, network devices, firewalls, backup services, Microsoft 365, management information systems and other school services—into a central dashboard. IT teams can monitor infrastructure status, review alerts and use plain-English summaries and red/amber/green indicators to communicate service health to school leaders. Groundskeeper runs on a school’s own server, with its data kept on the school’s network. The product is designed to help school IT staff oversee a mixed technology environment, spot issues and understand which systems may need attention. Its monitoring covers the systems connected to a school’s IT environment, with the dashboard presenting operational information for both technical teams and senior decision-makers.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Schools that need an IT management system

Audience

IT teams in UK schools and academy trusts

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

£0
The Community Edition is free and includes five connectors. Pro is free during early access for the first 100 schools that request it, until version 1.0 and at least August 31, 2027. Planned version 1.0 pricing is £100/year per primary-phase school, £250/year per secondary- or other-phase school, and £100/year per group for Central, plus a Pro license for each school.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CSE Education Systems
Founded: 1995
United Kingdom
cse-net.co.uk/products/cse-service-manager/

Company Information

RSJ Software Ltd
Founded: 2026
United Kingdom
groundskeeper.rsjsoftware.com

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Categories

Education Supported
IT Management Supported

Categories

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Not Supported
Data Movement Monitoring Not Supported
Health Monitoring Supported
Multi-Platform Support Not Supported
Performance Monitoring Supported
Point-in-Time Visibility Not Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Integrations

Action1 Not Supported
Active Directory Not Supported
Cisco Meraki Not Supported
FortiGate NGFW Not Supported
Microsoft 365 Not Supported
Synology DiskStation Manager Not Supported
Veeam Data Platform Not Supported
WatchGuard Endpoint Protection Platform (EPP) Not Supported
WatchGuard Network Security Not Supported

Integrations

Action1 Supported
Active Directory Supported
Cisco Meraki Supported
FortiGate NGFW Supported
Microsoft 365 Supported
Synology DiskStation Manager Supported
Veeam Data Platform Supported
WatchGuard Endpoint Protection Platform (EPP) Supported
WatchGuard Network Security Supported
Claim CSE Service Manager and update features and information
Claim CSE Service Manager and update features and information
Claim Groundskeeper and update features and information
Claim Groundskeeper and update features and information