CRMUnleashed vs. ServoDesk Comparison


CRMUnleashed Force Software	ServoDesk Simplisys Ltd	+	+
Learn More Update Features	Visit Website	Add To Compare	Add To Compare



About With CRMUnleashed Help desk software you can view an easy-to-understand comprehensive visualization of your support department, enable or disable dashboard views with a click of a mouse. With the web-based CRMUnleashed help desk application you have access to your data whenever and wherever you need it. All you need is a web browser and internet access along with a computer/laptop/iPhone/iPad or another device that supports web browsing, and you have the ability to keep your finger on the pulse of your support department from anywhere. Customer portal and support access Deliver complete customer satisfaction, with CRMUnleashed help desk software you can offer your customers secure web portal access from where your customers can create cases, view existing cases, and communicate with the support staff assigned to their cases. Getting and keeping customers is crucial and increasing their satisfaction is paramount.		About Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to tickets. - Email integration with automated ticket creation and acknowledgements. - Feature rich reporting tool and dynamic dashboards. - Customer Portal theme-able by Department / Customer organization. - Powerful but simple to create business rules and workflows to drive automation. Not to mention our market leading support, don't waste time reviewing thousands of documents online give us a call.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies and businesses searching for a 360 degree visualization solution for their processes		Audience IT, HR, Finance, QA, Customer Support and Facilities service departments
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing $20 per month Pay as you go, or annual subscriptions, you choose. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 5.0 / 5 ease 4.9 / 5 features 5.0 / 5 design 4.9 / 5 support 5.0 / 5 Read all reviews
		Pros from Real Users Pros The system is incredibly user-friendly and intuitive, making day-to-day tasks simple to manage. Its flexibility allows us to tailor workflows and dashboards to suit our specific needs, and the customer support team has been outstanding—quick to respond, knowledgeable, and genuinely helpful throughout setup and ongoing use. Easy to use with a modern user interface. Tracking tickets and SLAs is straight forward. The team is always quick to respond when support is required We’ve been using ServoDesk to manage our service operations, and it has truly streamlined the way we handle support. The platform is intuitive, flexible, and easy to configure, allowing us to manage multiple departments effortlessly. Its automation, SLA tracking, and insightful dashboards have improved our response times and visibility across teams. We especially appreciate its multi-tenant architecture, which keeps each business unit organized while maintaining centralized control. The ServoDesk team’s support has been exceptional — always responsive and open to suggestions. Ease of use - It has a simpler platform. From the administrator side, it is easier and faster to set it since most of the things are straightforward. Intuitive and user-friendly interface — easy adoption with minimal training Highly customizable workflows, forms, and automation rules Responsive and knowledgeable customer support Comprehensive reporting and SLA tracking features Smooth integration with email, Active Directory, and external systems Reliable performance and stable cloud-based infrastructure Excellent value for mid-sized teams needing flexibility and scalability Easy to use and Customise. Great interaction with company, very helpful. We have received very positive feedback from the team using it on a daily basis. Does everything you’d possibly want from a help desk system at a very competitive price. Has helped me manage tickets much more effectively. The software is easy to use and support always at hand.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Force Software www.crmunleashed.com		Company Information Simplisys Ltd Founded: 2006 United Kingdom www.servodesk.com
Alternatives Vtiger Help Desk Vtiger		Alternatives Freshservice Freshworks
ReadyDesk		ThinkOwl
NITRO IT Help Desk Crow Canyon Software		OTRS OTRS Group
CASH for Sugar Faye Business Systems Group		ManageEngine ServiceDesk Plus ManageEngine
ServoDesk Simplisys Ltd View All		Vivantio View All
Categories Customer Service		Categories Complaint Management Customer Service Facility Management Help Desk Human Resources IT Asset Management ITSM Preventive Maintenance Service Desk
Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management		Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Show More Features Complaint Management Features Case Management Complaint Classification Corrective Actions (CAPA) Customer Complaint Tracking Feedback Management Forms Management Issue Tracking Quality Assurance Management Routing Self Service Portal Social Media Monitoring Survey Management Facility Management Features Asset Management Commercial Properties Equipment Management Facility Scheduling Incident Management Inspection Management Inventory Control Maintenance Tracking Preventive Maintenance Residential Properties Room Scheduling Schools Space Planning Vendor Management Visitor Management Work Order Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal Preventive Maintenance Features Condition Monitoring Inspection Management Maintenance Scheduling Mobile Access Predictive Maintenance Purchasing Reminders To-Do List Vendor Management Work Order Management Service Desk Features Change Management CMDB Incident Management IT Asset Management Knowledge Base Mobile Access Procurement Management Remote Control Self Service Portal SLA Management
Integrations Active Directory Dynamics 365 Commerce Gmail Microsoft 365 Microsoft Intune Microsoft Teams Power BI Embedded WhatsApp		Integrations Active Directory Dynamics 365 Commerce Gmail Microsoft 365 Microsoft Intune Microsoft Teams Power BI Embedded WhatsApp View All 8 Integrations
Claim CRMUnleashed and update features and information Claim CRMUnleashed and update features and information