CRMSix

CRMSix

5.0 out of 5 stars
Superlane

Superlane

Growth Escalators
+
+

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About

CRMSix is a cloud-based CRM that combines customer support and sales workflows in one workspace. Support teams can manage cases, live chat, customer conversations, and knowledge-base content, while sales teams track contacts, leads, pipeline stages, quotes, invoices, and forecasts. Shared customer records bring service history and sales activity together, and configurable workflows help automate routine routing and follow-ups. The platform includes AI assistants, reporting, role-based access controls, and audit logs. It is intended for organizations whose customer-facing teams need a shared system for handling inquiries, tracking opportunities, and coordinating ongoing customer relationships. Administrators can use the documented API and Model Context Protocol (MCP) support to connect workflows and external tools.

About

Superlane is a cloud CRM for teams managing leads and customer conversations through WhatsApp, email, websites and ads. It combines contacts, lead capture, sales pipelines, follow-up tasks, workflow automation and GST invoicing in one workspace. Teams can assign inquiries, track lead sources, organize deals by stage and keep communication history with customer records. A shared inbox connects a business WhatsApp number with Gmail or Outlook. Superlane also supports website lead intake, CSV imports, Meta lead forms and Google Calendar syncing. ChatGPT and Claude connections can query sales records and prepare customer-message drafts for approval; access is rolling out to workspaces in stages. Growth Escalators is onboarding teams through a waitlist, starting in Jaipur. Guided setup and a 14-day free trial are available, with billing in Indian rupees and GST invoices.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of any type.

Audience

Startups, small and medium-sized businesses, growing enterprises, sales and marketing teams, agencies, service-based businesses, and customer-facing teams looking to centralize CRM, lead management, customer communication, sales pipelines, and workflow automation.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported

Pricing

Billing is in Indian rupees, with GST invoices.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The unified interface combining the sales pipeline and service ticket management in one workspace works brilliantly. It seamlessly syncs customer records without requiring external, messy integrations. The multi-language capabilities and regional language interface options are exceptionally well-engineered for diverse and international teams.

Cons

  • The initial configuration and workflow setup can feel slightly complex for teams transitioning from simpler tools. It would benefit from more turnkey setup templates.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CRMSix
Founded: 2018
India
crmsix.com

Company Information

Growth Escalators
Founded: 2023
India
superlane.io

Alternatives

Alternatives

FINTY

FINTY

Vritix
Praxistence CRM

Praxistence CRM

BizzBuzz Creations
Tazk CRM

Tazk CRM

Tazk

Categories

CRM Supported

Categories

CRM Supported

Integrations

Google Calendar Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Gmail Not Supported
Google Tasks Supported
Microsoft Entra ID Supported
Microsoft Outlook Not Supported
Model Context Protocol (MCP) Supported
Okta Supported
Razorpay Supported
Stripe Supported
WhatsApp Not Supported

Integrations

Google Calendar Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Gmail Supported
Google Tasks Not Supported
Microsoft Entra ID Not Supported
Microsoft Outlook Supported
Model Context Protocol (MCP) Not Supported
Okta Not Supported
Razorpay Not Supported
Stripe Not Supported
WhatsApp Supported
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