CRMSix

CRMSix

5.0 out of 5 stars
CRMSix Puffly

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CRMSix:

About

CRMSix is a cloud-based CRM that combines customer support and sales workflows in one workspace. Support teams can manage cases, live chat, customer conversations, and knowledge-base content, while sales teams track contacts, leads, pipeline stages, quotes, invoices, and forecasts. Shared customer records bring service history and sales activity together, and configurable workflows help automate routine routing and follow-ups. The platform includes AI assistants, reporting, role-based access controls, and audit logs. It is intended for organizations whose customer-facing teams need a shared system for handling inquiries, tracking opportunities, and coordinating ongoing customer relationships. Administrators can use the documented API and Model Context Protocol (MCP) support to connect workflows and external tools.
Puffly:

About

Puffly is a cloud-based CRM for local service businesses and other small teams that need to organize customer inquiries and follow-up. It brings leads, contacts, companies, deals, tasks and activity history into a pipeline, with customer details, timing and source attached to each request. Businesses can capture inquiries through a hosted or branded lead form, import and sync leads with Google Sheets, manage opportunities, and use booking links and review requests in their workflow. The CRM’s core contact and pipeline tools are available on a free plan. Paid plans add Puff, an AI assistant that reviews leads and open opportunities, helps prioritize next steps and drafts replies or follow-ups for approval. Higher plans offer messaging, booking, review, phone and outreach features. Puffly is designed for owners and teams in local services, trades, agencies, retail and wellness businesses.
CRMSix:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Puffly:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CRMSix:

Audience

Organizations of any type.
Puffly:

Audience

Local service businesses such as plumbers, HVAC, auto repair shops, salons, handymen and contractors
CRMSix:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Puffly:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
CRMSix:

API

Offers API Supported
Puffly:

API

Offers API Not Supported
CRMSix:

Screenshots and Videos

Puffly:

Screenshots and Videos

No images available
CRMSix:

Pricing

$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported
Puffly:

Pricing

Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Version Supported
Free Trial Not Supported
CRMSix:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
Puffly:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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CRMSix:

Pros & Cons from Real Users

Pros

  • The unified interface combining the sales pipeline and service ticket management in one workspace works brilliantly. It seamlessly syncs customer records without requiring external, messy integrations. The multi-language capabilities and regional language interface options are exceptionally well-engineered for diverse and international teams.

Cons

  • The initial configuration and workflow setup can feel slightly complex for teams transitioning from simpler tools. It would benefit from more turnkey setup templates.
CRMSix:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Puffly:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CRMSix:

Company Information

CRMSix
Founded: 2018
India
crmsix.com
Puffly:

Company Information

Puffly
United States
pufflyai.com
CRMSix:

Alternatives

Puffly:

Alternatives

CRMlead

CRMlead

Quantum Liquid
CRMSix:
Puffly:
Vastu CRM

Vastu CRM

Abeyaantrix Technology
5.0 out of 5 stars
CRMSix:
Praxistence CRM

Praxistence CRM

BizzBuzz Creations
Puffly:
Reaxo

Reaxo

REAXO
CRMSix:
Puffly:
NordicCRM

NordicCRM

Silahub Technologies
CRMSix:
Puffly:
CRMSix:

Categories

CRM Supported
Puffly:

Categories

CRM Supported
CRMSix:

Integrations

Claude Supported
Claude Duet Supported
Claude for Legal Supported
Google Calendar Supported
Google Sheets Not Supported
Google Tasks Supported
Microsoft Entra ID Supported
Model Context Protocol (MCP) Supported
Okta Supported
Razorpay Supported
Stripe Supported
Puffly:

Integrations

Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Google Calendar Not Supported
Google Sheets Supported
Google Tasks Not Supported
Microsoft Entra ID Not Supported
Model Context Protocol (MCP) Not Supported
Okta Not Supported
Razorpay Not Supported
Stripe Not Supported
CRMSix:
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Puffly:
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