CRMSix

CRMSix

5.0 out of 5 stars
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About

CRMSix is a cloud-based CRM that combines customer support and sales workflows in one workspace. Support teams can manage cases, live chat, customer conversations, and knowledge-base content, while sales teams track contacts, leads, pipeline stages, quotes, invoices, and forecasts. Shared customer records bring service history and sales activity together, and configurable workflows help automate routine routing and follow-ups. The platform includes AI assistants, reporting, role-based access controls, and audit logs. It is intended for organizations whose customer-facing teams need a shared system for handling inquiries, tracking opportunities, and coordinating ongoing customer relationships. Administrators can use the documented API and Model Context Protocol (MCP) support to connect workflows and external tools.

About

MyCycle CRM is a customer relationship management platform for small-business sales teams that sell and communicate with customers through WhatsApp. Its shared inbox brings team conversations together, while a sales pipeline helps organize prospects and opportunities. Campaigns, landing pages, and AI bots support lead acquisition, customer engagement, and sales workflows. The service brings conversation management, lead generation, and sales activity into one platform. Delivered as SaaS, MyCycle CRM helps teams handle WhatsApp inquiries collaboratively, manage leads through pipeline stages, create campaigns and landing pages, and use bots in customer engagement workflows. Plans start at $35/month, and a free trial is available.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of any type.

Audience

Small businesses.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12/user/month
Starter costs $12 per user per month, billed annually. Growth costs $20 per user per month, billed annually. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported

Pricing

$35/month
Plans start at $35 USD per month. A free trial is available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The unified interface combining the sales pipeline and service ticket management in one workspace works brilliantly. It seamlessly syncs customer records without requiring external, messy integrations. The multi-language capabilities and regional language interface options are exceptionally well-engineered for diverse and international teams.

Cons

  • The initial configuration and workflow setup can feel slightly complex for teams transitioning from simpler tools. It would benefit from more turnkey setup templates.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CRMSix
Founded: 2018
India
crmsix.com

Company Information

MyCycle CRM
Canada
www.mycycle-crm.com

Alternatives

Alternatives

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Praxistence CRM

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KelBrix

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Superlane

Superlane

Growth Escalators
AiEngage CRM

AiEngage CRM

AiTrillion

Categories

CRM Supported

Categories

CRM Supported

Integrations

Claude Supported
Claude Duet Supported
Claude for Legal Supported
Google Calendar Supported
Google Tasks Supported
Microsoft Entra ID Supported
Model Context Protocol (MCP) Supported
Okta Supported
Razorpay Supported
Stripe Supported
WhatsApp Not Supported

Integrations

Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Google Calendar Not Supported
Google Tasks Not Supported
Microsoft Entra ID Not Supported
Model Context Protocol (MCP) Not Supported
Okta Not Supported
Razorpay Not Supported
Stripe Not Supported
WhatsApp Supported
Claim CRMSix and update features and information
Claim CRMSix and update features and information
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Claim MyCycle CRM and update features and information