CM.com vs. Chat API Comparison


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		Related Products Twilio Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today. 1,313 Ratings Visit Website Signalmash Why work with giants like Twilio where your support requests will take forever to get a response? Signalmash is not just a CPaaS provider, we take pride in providing the best possible CPaaS support. Your developers can have a shared Slack channel with our developers for instant support. You can speak to our CEO anytime. Real-time and top-notch support means shorter development cycles and enables you to provide exceptional support to your own customers. SMS services we offer: SMS API SMS CPaaS SMS UCaaS SMS no-code sending platform 10DLC campaign support Short code SMS Toll-free SMS Voice services we offer: Contact center telecoms Voice termination Voice orgination Local numbers Short code numbers Toll-free numbers SIP Trunking Our No-code telecoms solutions: UCaaS to send SMS CCaaS to manage phone calls AI solutions Signalmash - experience the highest level of support, every step of the way - book a call with us to get expert advice! 1 Rating Visit Website Twilio Messaging Twilio's Messaging API is a powerful tool that enables businesses to integrate messaging capabilities into their applications seamlessly. It offers a stable RESTful API that allows developers to send and receive SMS, MMS, and WhatsApp messages globally. With Twilio's Messaging API, businesses can automate and scale their communications, ensuring messages are delivered over the preferred channels of their customers. The API supports a variety of sender types, including long codes, short codes, toll-free numbers, and alphanumeric sender IDs, providing flexibility in how messages are sent. Additionally, Twilio's Messaging Services feature allows companies to group global senders and enable intelligent sending, automating sender selection, and handling compliance regulations. The API also supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with their customers. 1,029 Ratings Visit Website Sendbird Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. 139 Ratings Visit Website Podium Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales. 2,054 Ratings Visit Website Notifyre Elevate your business communications with Notifyre's secure SMS and fax solutions. We're ISO 27001 certified and fully HIPAA compliant, providing BAA's, user access controls and audit trails and more security features. Benefit from flexible pay-as-you-go fax & SMS and outstanding value receive fax plans. Fax service features include: - Online Fax Platform - Email to Fax and Fax to Email - Fax API -Online Fax Numbers -Fax Number Porting -Fax Broadcast Text messaging service features include: - 10DLC Registration -> Book a Demo for one-on-one guidance! - SMS Online, Email to SMS, SMS API - Mass Text Messaging & SMS Marketing - Subscriber Management Tools - Bulk Upload Contacts to Address Book - Create SMS Templates & Personalization Fields Outstanding value and 5-star service. Our dedicated team are here to help. We are 100% committed to providing the very best service. 46 Ratings Visit Website TextUs TextUs is the leading text messaging service provider for businesses that want to engage in real-time conversations with customers, leads, employees and candidates. Text messaging is one of the most engaging ways to communicate with customers, candidates, employees and leads. 1:1, two-way messaging encourages response and engagement. Text messages help teams get 10x the response rate over phone and email. Business text messaging has become a more viable form of communication than traditional mediums. The TextUs user experience is intentionally designed to resemble the familiar SMS inbox, allowing users to easily manage contacts, conversations, and campaigns. Work right from your desktop with the TextUs web app or use the Chrome extension alongside your ATS or CRM. Leverage the mobile app for on-the-go sending and responding. 842 Ratings Visit Website 800.com Get a toll-free number and increase your sales globally. Turn your world into your office. 800.com lets you run your business using your cell phone. Advanced calling features, forwarding to cell phones and no contract. Increase conversions, brand recall ability, increased call response and SMS messaging. Have professional greetings, manage extensions and manage your account online. 800.com offers standard forwarding, simultaneous ringing and sequential ringing. For any business in the world to be taken seriously by US consumers a company should be using a Toll Free Number because it is the gold standard of telephone numbers. Local numbers send a signal that your company doesn’t focus on doing business with consumers in the entire country. Every 800.com member gets access to every phone system tool they could ever think of, regardless of which plan they choose. In addition to helping your customers avoid long-distance fees, you will be helping you and your company, too. 1,821 Ratings Visit Website Birdeye irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. 4,425 Ratings Visit Website RingCentral RingEX RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. 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About Mobile communication and payments solutions. Combine messaging channels like WhatsApp with innovative payments to create true Conversational Commerce. We help companies communicate. Our customers use SMS, Voice and the world’s most popular chat apps: WhatsApp, Apple Business Chat, Google RCS. Start the conversation in the channel your customers prefer and let the AI bot do the talking. Integrate commerce in the conversation to drive conversions. CM.com is a licensed Payment Service Provider, offering a range of options for any channel with Apple Pay, Google Pay, WeChat Pay, Credit Cards and local payments like iDeal and Bancontact. CM.com is also a Ticketing platform helping festivals, museums and stadiums sell and manage any type of ticket. The Customer Data Platform takes marketing to a personal level. Identity and e-sign solutions assure authentication in any transaction.	About Chat API is designed to create chat bots and integrate WhatsApp with business systems: CRM, ERP or a website. Chat API is already used for many projects: sending and reading messages from the CRM-system, recording in the beauty salon, sending details of the vacancy or chat-bot with promotional codes. Create a chat bot in a couple of hours or integrate into 6,000 dialogs per day in PHP, JavaScript, Google Docs, Python, Java, C# or even VBA. The official closed API WhatsApp WEB under the hood works stably and does not fall when you update WhatsApp - this is our main difference from other solutions.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes	Audience Companies or individuals who want to create chat bots and integrate WhatsApp with business systems
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0/month Free Version Free Trial	Pricing $39 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information CM.com Founded: 1999 Netherlands www.cm.com	Company Information Chat API Founded: 2015 Russia chat-api.com/en/
Alternatives Clickatell	Alternatives Ultramsg
smsmode smsmode©	Take Blip
Bird	Quiq
Quiq	CM.com
Twilio View All	Infobip View All
Categories Chatbot Cloud Communication Platform Communications Platform as a Service (CPaaS) Contact Management Conversational AI Conversational Commerce Conversational Support Digital Signature Payment Processing SIP Trunk SMS API SMS Marketing Ticketing	Categories Chatbot SMS Marketing
Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win Show More Features Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition Contact Management Features Activity Management Appointment Management Contact Database Contact History Contact Import/Export Customer Pipeline Email Marketing Group Management Interaction Tracking Lead Management Prospecting Tools Sales Pipeline Management Search / Filter Segmentation Shared Contacts Social Media Integration Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Digital Signature Features Audit Trail Authentication Auto Reminders Customizable Templates Document Analytics Mobile Signature Multi-Party Signing Progress Tracking Task Progress Tracking Payment Processing Features ACH Check Transactions Bitcoin Compatible Debit Card Support Gift Card Management Mobile Payments Online Payments POS Transactions Receipt Printing Recurring Billing Signature Capture SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers Ticketing Features Barcode / Ticket Scanning Box Office Management Concessions Management Customer Database Event Management Fundraising Management General Admission Kiosk Ticketing Mobile Ticketing Online Ticketing Onsite Ticketing POS Print-at-Home Reserved Seating Season Tickets Ticket Brokering VIP & Discount Tickets
Integrations WhatsApp APIANT AWeber Apple Business Chat Apple Pay Facebook Messenger Google Pay MyClassboard Paperform PayPal Pipedream Telegram Viber Voucherify WeChat Wufoo X (Twitter) Zapier iMessage Show More Integrations View All 18 Integrations	Integrations WhatsApp APIANT AWeber Apple Business Chat Apple Pay Facebook Messenger Google Pay MyClassboard Paperform PayPal Pipedream Telegram Viber Voucherify WeChat Wufoo X (Twitter) Zapier iMessage Show More Integrations View All 2 Integrations
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