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About

We develop innovative, intelligent software solutions and products for efficient, digital processes and automation. We empower strategic and tactical operations with Artificial Intelligence. And we love what we do. We enable our customers achieve especially high benefits from individual business applications powered by analytics, insights, and automation. We help you turn data into knowledge with Artificial Intelligence technology made in Germany. We combine more than 20 years of experience in developing custom software solutions with scientific research and the development of our very own technology stack for Artificial Intelligence. Innovation and quality are the basis of our work. Every solution we deliver meets highest quality and latest technology standards for maximum customer satisfaction. Immediate, customer-centric service, individual consulting and personal one-on-one support are essential for successful business relations.

About

Vozy transforms the way companies interact with customers through voice assistants and conversational artificial intelligence to boost customer-centric enterprises with an automation that really works. With personalized solutions designed to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America. That’s why powerhouses like SURA, Bancolombia, Protección, and Emtelco trust Vozy.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for software solutions and products for efficient, digital processes and automation

Audience

Enterprises in finance, fintech, healthcare and retail industries with large volumes of customer interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • - We connect our contact center to their SIP trunk - Automatically generate call's based on what a call want to achieve - You can choose any voice or request a unique one - You can choose between multiple Speech to Text softwares - Easy scalable: from tens of calls at time to thousands of calls at the same time. - Easy setup, less than 10 minutes to start calling your customers. - Highly customizable voicebot: when a bot calls, they give you a nice control, not only to the conversation also at SIP level and realtime events.

Cons

  • - Sometimes calls are not being launched, but it is not charged to your bill, but they keeps in the records. - New features are being delayed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CID
Founded: 1997
Germany
cid.com

Company Information

Vozy
Founded: 2016
United States
www.vozy.ai/

Alternatives

Robonomics AI

Robonomics AI

RobonomicsAI

Alternatives

SoundHound

SoundHound

SoundHound AI

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Speech Recognition Features

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Integrations

No info available.

Integrations

No info available.
Claim CID and update features and information
Claim CID and update features and information
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