CES BLUECustomized Energy Solutions
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About
CES BLUE is a hosted SaaS platform for retail energy companies that combines transaction management, customer data management, billing, accounts receivable, analytics, and operational workflows. The platform automates electronic data interchange processes for customer enrollment, usage, billing, and other market transactions while providing error capture and work queues for correction. Its billing engine supports configurable product requirements and integrates with wholesale energy market databases and ISO settlement reporting systems. CES BLUE also includes business intelligence dashboards, reporting tools, data analytics, and API-based integrations with upstream and downstream systems. AI-driven capabilities include a chatbot trained on product documentation and user guides to help users navigate and learn the platform.
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About
We offer CIS and billing solutions for today's demanding utility market. Imagine that you can offer new products that allow your customers to choose how and when they pay. Leveraging smart meter data to enable smart rating, billing, and customer service communications. Our flexible architecture makes implementation easy, including client migration if needed. Attract and retain more customers, stay ahead of the competition, and manage your business in real time. Create money with your smart meter infrastructure by providing your customers with rate and product options without the need to integrate with your current billing system. Extract the full value of your AMI investment by offering a smart meter that has Prepaid capability as an option for your customers. Companies need a game plan that will set them apart from the competition and resonate with the consumer. Ultimately, you need a solution for the digital consumer who is increasing the pressure on your company.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Retail energy suppliers, utility market participants, energy operations teams, billing departments, and back-office professionals that need integrated EDI processing, customer data management, billing, analytics, and accounts receivable software
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Audience
Energy companies looking for an energy management software solution for their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCustomized Energy Solutions
Founded: 1998
United States
www.ces-ltd.com
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Company InformationSmartGridCIS
Founded: 2009
United States
www.smartgridcis.com
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Categories |
Categories |
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Integrations
Itron Enterprise Meter Data Management
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