CCM Platform vs. DocTranslator Comparison


CCM Platform Azuba Corporation	DocTranslator Translation Cloud	+	+
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About Napersoft CCM Document Platform 8 is our latest distributed platform solution for Microsoft® Windows and Linux servers. It was developed for today's wired world and offers browser-based computing with many new and advanced features. A platform for medium to very large enterprises that enables Batch, Interactive and OnDemand composition, formatting and delivery of relevant and personalized customer communications via multiple channel support including print, email, text and many more.. And, it supports communications in over 100 different languages including English, Spanish, Chinese, German, French and many more.	About Translate any MS Word .DOCX document, any Excel spreadsheet, PowerPoint Presentation or even Adobe InDesign .IDML file. Translate any Word Document, Excel File, Adobe PDF, PowerPoint Presentation, or InDesign file into over 100 languages: English, Spanish, French, German, Dutch, Danish, Japanese, Korean, Russian, Portuguese and many others. Doc Translator is powered by neural machine translation technology which provides human-like quality (80-90% accuracy), preserves original layout and provides same day turn-around time even for large documents.
Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Health Insurance, Banking, Government plus others	Audience Document translation platform for individuals
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $40,000 USD Platform options include both Express Edition Pricing (e.g. a la carte pricing), and Enterprise Edition Pricing. Free Version Not Supported Free Trial Not Supported	Pricing $0.004 per word Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.1 / 5 ease 2.1 / 5 features 1.3 / 5 design 1.9 / 5 support 1.4 / 5 Read all reviews
	Pros & Cons from Real Users Pros N/A Ease of use, upload a PDF and that's it. No other PROS since I payed a fee but got no return for it. Cheap one time doc translator BUT, they will charge your credit card later .. be aware, the account manager was hanging up the phone on me Relatively good speed, customer service replied relatively quickly but without any conclusions, not recommended overall None pros so beware of this site. Cons I used DocTranslator because I needed a one-time translation of a marriage certificate. I found the service through Google and came to the website only to translate one document. I paid for the translation and received the translated document after waiting several days. This was supposed to be a one-time document translation order. A few days later, DocTranslator charged my card an additional $29.99. This charge was made without any clear warning, without a separate confirmation, and without any obvious notice that my card would be charged again after the translation order. I did not receive a clear, direct, and unavoidable warning at checkout saying that I would be automatically charged $29.99 later. I was not asked to separately confirm a subscription. I was not clearly informed that a one-time translation order would turn into a paid subscription. When I contacted DocTranslator Support and requested a refund, they refused. Their support team replied that the checkout page “indicated” a 7-day trial and that I would be charged $29.99 automatically unless canceled beforehand. This is exactly the problem. If a company is going to charge a customer’s card later, this must be shown in a clear, direct, and unmistakable way. It should not be hidden inside checkout wording or presented in a way that a customer ordering a single document translation can miss. I came to DocTranslator for one translated document. I did not come to buy a subscription. I paid for the translation, received the translation, and then they charged me another $29.99 without any clear warning. In my opinion, this is a misleading billing practice. A customer should not be charged for a subscription after a one-time document translation unless the subscription is clearly presented, separately confirmed, and impossible to miss. DocTranslator refused to refund the $29.99 charge. Uploaded a PDF in hebrew to AI translate to english. Got a "translated" document not in english, just random characters. Wrote to support and got, what I can only assume is a bot answer - "Company policy is strictly NO refunds. This policy is in place to ensure fairness and consistency for all users". So they provided NO service, charged money and won't refund out of fairness no other fools who used their service. SCAM SCAM they charged my credit card for services that I never paid for be aware, the account manager was hanging up the phone on me Misleading pricing- service was supposed to be free which was a scam, low quality of translation, raised the issue but no refund/ discount given Using free machine translation and charging for that people and innocent customers.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Azuba Corporation Founded: 1986 United States www.azuba.com/products/	Company Information Translation Cloud Founded: 2011 United States doctranslator.com
Alternatives JivoChat JivoSite	Alternatives Google Translate Google
TextGears	AI TransPDF
PolySpeak CLOUD WHALE INTERACTIVE TECHNOLOGY	PROMT
Textly MacThru	Doctranslate.io ThinkPrompt
DocPath View All	IdiomaX View All
Categories Customer Communications Management Supported Document Management Supported	Categories Machine Translation Supported PDF Translators Supported
Show More Features Customer Communications Management Features Batch Communications Supported Chat / Messaging Not Supported Content Management Supported Email Distribution Supported Interactive Content Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Supported Template Management Supported Video Content Not Supported Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Supported Document Capture Supported Document Conversion Not Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Supported Full Text Search Supported Offline Access Supported Optical Character Recognition Supported Print Management Supported Version Control Supported
Integrations KloudMate Supported Windows Server Supported View All 2 Integrations	Integrations KloudMate Not Supported Windows Server Not Supported
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