CAS genesisWorld

CAS genesisWorld

CAS Software AG
PureSocial

PureSocial

Sixbell
+
+

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About

CAS genesisWorld #1 CRM software for your company. Revolutionize your customer relationship management – with the powerful CRM standard solution CAS genesisWorld. With a range of flexible modules, the CRM solution fits your requirements exactly. Intelligent interfaces enable the solution to adapt to your existing ecosystem with ease. Customer data is entered, maintained and used profitably across all departments. Your company will form one team and together you will impress your customers. Benefit from corporate processes and access the latest customer data in one central CRM solution. Access all customer sales and customer services data with ease. View and edit current customer data using any one of the common mobile devices while on the move. Provide first-class customer consulting and services using current data. Adapt your CRM solution to meet your sector's needs and fit your company size. Produce customized offers to help convince your target group.

About

Add social networks and digital messaging to your Genesys Contact Center. PureSocial is the cloud solution to enrich your Genesys contact center with a 100% omnichannel vision. By integrating social networks and digital messaging, you can expand the capabilities of your current Contact Center. Add powerful features to improve the experience of your customers and increase the productivity of your agents. With PureSocial you can incorporate Twitter, Facebook, Instagram, YouTube, Linkedin, Messenger, SMS and WhatsApp in less than 24 hours and only with a few clicks on your Genesys Cloud.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of a CRM standard solution to improve their customer relationship management

Audience

Organizations that use Genesys contact center

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CAS Software AG
Founded: 1986
Germany
www.cas.de/en/products/relationship-management/cas-genesisworld.html

Company Information

Sixbell
Founded: 1989
Chile
www.puresocial.cx/en/

Alternatives

Alternatives

InteractionSync

InteractionSync

TTEC Digital
JustRelate CRM

JustRelate CRM

JustRelate Group
Local Measure Engage

Local Measure Engage

Local Measure
PureSocial

PureSocial

Sixbell
vInteract

vInteract

Voxai Solutions

Categories

CRM

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Integrations

Facebook
Facebook Messenger
Genesys Cloud CX
Instagram
Inxmail
LinkedIn
WhatsApp
X (Twitter)

Integrations

Facebook
Facebook Messenger
Genesys Cloud CX
Instagram
Inxmail
LinkedIn
WhatsApp
X (Twitter)
Claim CAS genesisWorld and update features and information
Claim CAS genesisWorld and update features and information
Claim PureSocial and update features and information
Claim PureSocial and update features and information