Telemation

Telemation

Database Systems
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About

Lower the cost of ownership of your business comms infrastructure. Pay as you go. Global network. Direct routes. Volume and usage discounts. Our SIP & IAX solutions are world-class. We offer features such as elastic trunking, instant provisioning, direct interconnections and secured connections. Whether you are a call center with 25 or 200 agents, we can meet all of your SIP enterprise needs for call termination and origination. CALLR handles both the encoding and decoding of your signal. We support all major codecs, both in and out. Our solution is compatible with all major VoIP software: Asterisk, Freeswitch, Vicidial, FreePBX. Be it for outbound or inbound, we address all your calling needs. Thanks to our smart routing system, we are able to offer competitive prices that decrease your volume of calls. Our SIP & IAX network is global. We can provide you with reliable service with local interconnection through data centers wherever your network is located.

About

Database Systems Corp. (DSC) has been providing call center technology and computer software solutions to businesses and organizations since 1978. Telemation, our CRM software application, was built on the premise that providing timely information provided in a professional manner is the key to any business. But the flexibility to change is just as important in this dynamic business environment. We developed our contact center software with this concept from the very beginning. That is why so many call center managers, with unique and changing requirements, have chosen and continue to use Telemation software as their solution. When you need to quickly implement a new program or change existing campaigns, Telemation is the solution of choice. Telemation is CTI enabled with our call center phone system which features outbound predictive dialing and inbound call distribution (ACD) and Interactive Voice Response (IVR). Plus our phone system supports Text To Speech capability.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses seeking a global voice and SMS service provider for smarter user interactions

Audience

Call centers and businesses looking for a cloud call center software solution for their business needs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1 per month
Free Version Supported
Free Trial Supported

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

CALLR
Founded: 2010
France
callr.com

Company Information

Database Systems
Founded: 1978
www.databasesystemscorp.com/pstelemation.htm

Alternatives

Alternatives

KingAsterisk

KingAsterisk

KingAsterisk Technologies
Voximal

Voximal

Ulex Innovative Systems
TCMS

TCMS

Total Call Center Management Solutions

Categories

IVR Supported

Categories

Call Center Supported
IVR Supported
Predictive Dialer Supported
Telephony Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

IVR Features

Call Center Not Supported
Call Logging Not Supported
Call Recording Supported
Call Routing Not Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Not Supported
Voice Mail Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Supported
Call Results Not Supported
Call Transfer Not Supported
Callback Scheduling Not Supported
Campaign Specific Caller ID Not Supported
Contact Management Not Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Not Supported
Lead Management Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Not Supported

Integrations

Google Analytics Supported
Whaller Supported

Integrations

Google Analytics Not Supported
Whaller Not Supported
Claim CALLR and update features and information
Claim CALLR and update features and information
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Claim Telemation and update features and information