CALLMaster SoftwareSpeechSoft
|
Crystal QualityAvdor CIS
|
|||||
Related Products
|
||||||
About
SpeechSoft Inc. develops and sells telephony automation software, and offers hardware and turnkey solutions that integrate with various telephony environments. Voice over Internet Protocol (VoIP), T1, Digital PBX and Analog. Combining six powerful telephony features into a single software package, CALLMaster software provides an integrated telephony solution for various businesses. SpeechSoft telephony products are scalable and support open non-proprietary architecture. This enables you to design cost-effective solutions that are customized to meet your business needs and budget. SpeechSoft, Inc. has been developing and selling telephony automation software since 1987. Our extensive industry experience has enabled us to provide cost-effective telephony solutions to our customers in many industries. We continue to partner with industry leaders Microsoft and Dialogic to provide leading-edge solutions.
|
About
Crystal Quality is a unified, web-based multimedia recording solution for both TDM, analog & VoIP environments, supports a wide range of telephony interfaces including: Analog trunk / extension, digital trunk (ISDN BRI / PRI, E1/T1), digital extensions, VoIP trunk / extensions, as well as discrete radios and trunked radios. Crystal Quality (Avdor CIS), provides management of all types of recordings (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple, easy to operate and modern-looking user interface. CIS offers several convenient pricing plans, enabling easily choosing the most suitable for your business requirement needs, providing the most benefits and at the most cost-effective price. Avdor CIS Crystal Quality Call recording and monitoring solution offers a joint solution – in one place, a unique and brilliant solution for all your business needs.
|
|||||
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Call center agents and sales teams in search of a telephony automation software solution
|
Audience
Companies of all sizes searching for a powerful Call Recording solution
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationSpeechSoft
www.speechsoft.com
|
Company InformationAvdor CIS
Founded: 2010
Israel
www.crystalrs.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Not Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Not Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Supported
|
Call Recording Features
Archiving
Supported
Call Sharing
Not Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Supported
File Transfer
Not Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Recording Bookmarking
Supported
Scheduled Recording
Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
|
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|