Related Products
|
||||||
About
A full suite of performance management and employee engagement tools - all under one roof. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.) No more spreadsheets. No need to manage employees across multiple platforms (and pay for them). Not to mention trying to pull data from all those platforms to give you a view of what’s going on. You’ve got everything you need to improve performance and engage your teams in C2Perform.
|
About
Employees often don’t know what is expected of them or how well they are meeting those expectations. We make everything crystal clear. IActionable updates in real-time so everyone always know exactly where they stand and what to focus on. Reporting is the first step, but we go further by improving performance using gamification elements to mold and direct behavior. New employees should learn the basics before they dive in. Onboarding allows them to demonstrate basic skills and reinforce training. Goals lie at the heart of our system. You can set up clear objective goals around any metric and interval that makes sense for you. Score is a single number that sums up an employee’s performance. It fluctuates like a credit score and gives an employee a holistic view of their performance. Achievements recognize exceptional performance or long term accomplishments. They are an extra layer of objectives to work towards and are a source of bragging rights.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Customer support operations
|
Audience
Businesses looking for a performance management solution
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationC2Perform
Founded: 2015
United States
www.c2perform.com
|
Company InformationIActionable
Founded: 2010
United States
iactionable.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
|
Gamification Features
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management
|
|||||
|
|
|