BzzBzz Order Tracking Limited
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Verint Appointment Booking and QueuingVerint Systems
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Related Products
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About
Bzz is a digital waitlist, queue management, and reservation platform for restaurants, fast-casual venues, food halls, and multi-location groups. Guests join the list with a QR code scan or NFC tap, with no app download or SMS fees required, and receive a real-time browser-based buzzer with audio, push, and vibration alerts when their table is ready. While guests wait, Bzz serves targeted in-wait marketing such as drink specials and appetizer upsells to increase average spend before seating. Staff manage walk-ins and online reservations from a single dashboard featuring a drag-and-drop floor plan editor, real-time occupancy tracking, two-way guest chat, GPS-verified presence, and analytics on wait times and peak hours. Bzz supports white-label branding and offers a free plan alongside paid tiers with additional buzzers, custom branding, advertising, and analytics.
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About
Verint Appointment Booking and Queuing is a customer experience and service operations platform that helps businesses manage appointments, customer waitlists, and in-person service interactions. The software connects digital appointment scheduling with physical locations, allowing customers to book services online, join virtual queues, and receive real-time updates about their visits. Its appointment management capabilities coordinate customer bookings with employee availability, location capacity, and operational requirements to reduce scheduling conflicts. Queue management tools allow walk-in customers to check in through kiosks, QR codes, SMS links, or staff members while receiving automated wait time notifications. Businesses can monitor customer traffic, manage service demand, collect feedback, and improve employee productivity through integrated scheduling and analytics.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Restaurants, fast-casual venues, food halls, and multi-location restaurant groups, from independent operators to enterprises.
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Audience
Banks, credit unions, retail stores, universities, healthcare providers, pharmacies, government service offices, travel companies, hospitality businesses, branch managers, customer experience teams, service operations managers, and organizations seeking appointment scheduling, virtual queue management, walk-in customer management, wait time reduction, employee scheduling integration, and omnichannel service automation
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Starts from $11.99. Our top package is $29.99 per month. No per table fees.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationBzz Order Tracking Limited
Founded: 2026
Ireland
bzz-app.com
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Company InformationVerint Systems
Founded: 1994
United States
www.verint.com/appointment-booking-and-queuing/
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Categories |
Categories |
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Waitlist Features
Alerts/Notifications
Supported
Customer Database
Not Supported
For Restaurants
Supported
Prioritization
Supported
Public Waitlist
Supported
Reporting & Statistics
Not Supported
Self Check-in
Supported
Waiting Time Tracking
Supported
Waitlist Status Tracking
Supported
Restaurant Reservations Features
Capacity Monitoring
Not Supported
Custom Reservation Inventory
Supported
Deposits / Prepayment Processing
Not Supported
Email Marketing
Supported
Facebook Reservations
Not Supported
Feedback Management
Not Supported
Guest Data
Not Supported
Guest Notifications
Supported
Mobile App Booking
Not Supported
Online / Website Reservations
Supported
Reminders
Not Supported
Reporting / Analytics
Supported
Seat / Table Optimization
Supported
Text/SMS Communications
Supported
Waitlist Management
Supported
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Integrations
Confer With
Not Supported
Grassfish
Not Supported
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